Unprofessional-ism work ethic from Sales Agent from Melaka.

Hello there,
I'm a new owner of a M2 which i had recently bought from Deluxe Revenue Sdn Bhd, a distributor from Melaka.
As Melaka has only them to sells mazda car, i had no choice but to buy from them.
When I first met the SA, they were happy to attend me to the new M2, to which I was amazed of the car.
When I ask on what colour option, he mentioned that only 4 colours is available for me to choose.
To my dismay Red is not offered here in Malaysia as said by him. So I've booked a Metropolitan Grey from him. Date of booking is end of April 2010.

Later I found out there are Red M2 cars for me to choose. He mentioned that he needs to special order for this car.

The waiting period of my M2 car is 2 mths.
When the car is allocated to me, the car was driven down by the said SA to Melaka. I was sad to hear there are no delivery using a treler or a lorry from Port klang to Melaka.
My horror came when i look at the car, it has a lot of stone chips at the front and some scratches from the driving.
I was afraid the car was driven in a manner of recklessness by the SA.

He mentioned that there are no lorries to transport them down. Is this true from Mazda?

I too be dissapointed had to accept the car with a sad look. How could you provide a good service to me later?

When i ask for some opinion on the car warranties and so forth, he was not willing to answer and just left me there dumbstruck. Where is your manner to help answer a potential buyer?

Also when i ask on the Club card offered by Bermaz, He said there is no such card.
He is not even willing to offered a help to ask around.

I am dissapointed by the way of handling from this SA. I had no faith in dealing with any mazda SA anymore. I am also afraid to service the car as i am afraid the SC personnel will act the same way.
I hope Mazda to look upon this matter seriously as this unethical work is shooing away potential Mazda customers / potential buyers.