QUOTE(MilesAndMore @ May 12 2010, 06:52 PM)
Just recently i requested for card replacement for both my VISA and MasterCard inside their branch office and i got it through Poslaju just a week later. Guess i was the lucky one
Overseas brand recognition is not very important really. Do you know about a credit card from
Capital One ? I assume no right ? It is a smallish bank in the US but one of the largest credit card issuers there. It is so famous because it is the only bank that do not impose a single admin fee for overseas usage of their cards while many other banks such as Bank of America, Chase, Citibank etc. all charge
3% admin fee for overseas use. Despite being a small regional bank in the States, Capital One credit card users have no problem using their cards overseas.
As for banks with responsive call center, HSBC is one but you don't like them. May be you should try Citibank ?
maybe they want to terminate non profitable customers like me gua so they don't want to send the new card to me

HSBC call center used to be great but not anymore since they changed their call center. The overseas recognition i want is the card won't have problem getting swipe in overseas. I used to have problem swiping my RHB at overseas.
I'm not aware of the admin fees for overseas though. Applicable to all swipes in overseas? How about hotel reservation through overseas websites?
QUOTE(ck_tonny @ May 12 2010, 09:30 PM)
In term of customer service, citibank consider very good, but for fraud cases, they are more vulnerable to this.
Yeah, which is why I still can't decide whether to take Citibank Airasia or not. Still worth the try?
QUOTE(Lineage @ May 13 2010, 01:18 AM)
No..using UOB CC..receive it around 1 week from the day I request..actually I'm quite satisfied with their service..quite fast and polite..

UOB is not bad. My hubby is using that and he's happy with it. His only little tiny complain is he don't like the messy monthly statement.
This post has been edited by fraulein: May 13 2010, 10:58 AM