Again, I feel you are just in denial over what I've said, dismissing them as excuses.

Hyundai is expanding it's production capacity, so is the rising demand for Hyundai, and before you say it is an repeating excuse. Do you think any kind of company is able to expand it's production capacity by 40% over a period of 2 years while demand continues to grows at an even faster rate? Secondly, kindly read caddilac's response, Malaysia is not a big Hyundai market yet, cars produced by Hyundai gets higher priority in bigger market like Europe and USA.

If you want to compare sales figure, compare apple with apple. Don't compare figures of Toyota or Honda with Hyundai, compare the sales growth of Hyundai year to year. How we did? 40% growth in 2010, that beats many other marques' growth rate.

For economy downturn, I don't want to argue further since you refuse to absorb what I said either. Take a look at what happened to GM when they over expand and overproduce vehicles back then. KIA wasn't the only victim back in 1998 Asian Financial Crisis, Hyundai nearly went belly up if it wasn't for a bailout fund either, I think only Americans love the thrill of having a financial/industrial bubble every 10 years.


By Korean make, which brand? A lot of people like to associate KIA with Hyundai while Toyota and Honda gets 'Apple and Orange' analogy. I am going to make it clear, whatever KIA, Ssangyong does has nothing to do with Hyundai.

If it is Hyundai, you got to be kidding me. Did your SA ever tell you if you do not wish to wait for parts or queueing for service you should call up to make an appointment first? I don't know where have you been for the past 2 years, but all my customer was able to get their services and parts on time by calling in advance to the service centre.

Finally, it will depend on the attitude you present to our customer services. Given that we have so many people to serves, priority goes to polite understanding customer rather than those who(in sarcastic words) threaten to burn down the service centre just because oil change took a few minutes longer. If you're a nice customer, surely the service centre is willing to pre-order these parts if you ever made an appointment with them. We know people who asked for this and that, then last minute AWOL on us. I can't remember how many times I went to find a correct spec test drive car for persistent customer only to have them call in 1 hour before the supposed appointment saying 'forget it'.

That's why it's not very wise to piss off the people selling you the car, or the person servicing your car. If I walk in front of you and start shooting here and there, will you be pleased? Just because we're in the service industry doesn't mean it's our duty to tolerate abuse by customers.
As I said, don't expect such drastic improvement over a period of 2-3 years. Given the difference between pre-SD and post-SD Hyundai, I'd say after sales services has improved a lot. Back then there is only a handful of authorized service centre, and even then getting spare parts like brake pad is worse than the '1 day' you have said.

3 years, 5 years to achieve Japanese' 20 years standard will be an amazing feat, heck, I would even forgive the Koreans if they manage to do it in 15 years, still 25% more efficient. Europe and USA is a good example what Hyundai is able to do in within 5 years. It will definitely take longer than that in Malaysia, no thanks to our automotive policies and 'resale value is king' mindset.

You can't fix resale value, cause it is affected by market demand, and if you're still thinking Hyundai has no resale value, I got caught wind that a 2010 Sonata was sold by a used car dealer at RM123,000 just 2 months ago. Hyundai cars' resale value are actually higher than many people thought it is while at the same time, resale value for 'hot Japanese cars' are actually lower than most people think it is nowadays. A 5 years old Hyundai Santa Fe(2.7 V6 Petrol) actually held resale value despite it being quite a fuel guzzler.

We are on even grounds when it comes to 'debating', we both do not own a car company, but I am giving points from the 'inside' while you're observing things from the 'outside'. I actually wonder if you get to chat more often with Hyundai Sime Darby's staff over me.

Oh one finally, I am going OT a bit to answer something you said in another thread. You're half-right when you said cars from February onward will have manufacturing date of 2012. Half-right because there will still be 2011 cars among the stocks, to have certain 99.99% 2012 manufacturing date, you need to wait till late March.