PETALING JAYA: Telekom Malaysia Berhad’s high-speed broadband service, UniFi, experienced downtime on Thursday from midnight to 6.00am due to a scheduled upgrade exercise.

The areas that were affected due to the ongoing upgrade exercise were Bangsar, Taman Tun Dr. Ismail, Subang Jaya, Shah Alam.

TM said in a statement that was in the process of upgrading its HSBB network to a new platform to improve network performance and service quality.

The company used its Twitter account to announce the service disruption on June 17.

An announcement was also posted on the company’s website (http://bit.ly/9MT5up) on June 22 notifying users of its scheduled upgrading exercise.

The next service upgrade will take place on July 1 for Bangsar, and July 7 for Taman Tun Dr. Ismail, Subang Jaya and Shah Alam.

The upgrade exercise will take place between midnight and 6.00am on those dates.

For more information, users can contact TM UniFi Centre at 1-300-88-1221 or via e-mail at unifi@tm.com.my.