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Unifi Official TM UniFi High Speed Broadbrand Thread V5, Still, NO cap 4 all unifi packages 4 now

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acad615
post Jul 23 2010, 07:48 AM

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is it me, or the router that unifi provides sucky as hell, its my 4th day using unifi, the 1st 2 days were great, I was getting speed as good as 19mbps on average.

yesterday nite, the router decided to stop working, it stops transmitting wireless signal, and I am not able to access to the router even via the network cable.

called tech support, took them 2 hrs to solve the prob, solution was to do a hard reset on the router, but they were reluctant to give me my password, keep asking me to troubleshoot.

now that its fixed, the problem still persist, I still get frequent disconnections (wireless signal). Can I ask for a router change? whats the point of having 20mbps speed that cant be used man.
acad615
post Jul 23 2010, 08:43 AM

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QUOTE(Moogle Stiltzkin @ Jul 23 2010, 07:55 AM)
Yes the router DLink DIR-615 they provide is crap. It's been mentioned a lot in this thread :/

Your should invest in a better router such as ESR-9850 which is good and cheap, or get one that supports DD-wrt or Tomato such as Asus RT-N16.

Follow Rivzan's guide how to setup using your own router.
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I shall look into that soon, the line just got disconnected again~! grrr.. really rubbish router.
acad615
post Jul 23 2010, 08:24 PM

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QUOTE(andydemarco @ Jul 23 2010, 06:19 PM)
hey all...
i got a call up from TNS survey group to participate in their internet connection discussion. its gonna be on tomorrow morning.
VIP 10 user here.

anyone wanna leave any feedback that i should highlight on the survey, feel free to leave a reply below tq smile.gif
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I would appreciate if u highlight that the equipment they use, especially the router, is SO unreliable. give us other options, it crashes almost every 5 minutes.. grr
acad615
post Jul 25 2010, 11:09 PM

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Guys I followed rizvans guide to use another router with dir-615 as vlan bridge, it worked for 15 minutes and it's dead again now, dir-615 just wouldn't start, it has this blue light by the side and that's all. I am gettin too frustrated bout it, it's the 8th day I subscribed and 4th day it did not work. Is there by chance a router that can totally replace the dir-615, and works perfectly with iptv as well as the hsbb. I've called tm for a router replacement, but if they're gonna replace me with that crap, I better off get a better one for myself. Stress...
acad615
post Jul 26 2010, 03:09 AM

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In usj, mine isn't a slowdown, system down, the router died , just 3 days of usage.. D link fail

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