QUOTE(Lucas @ Jun 14 2010, 07:04 PM)
I think we are entitled to get full access of the router. They cant jst lock us out like that.
BTW, went to TM point to terminate my HomeLine + screamX. They wont allow me to terminate it until 30 June 2010............
I asked why, they say need to wait until UniFi billing date starts, which is 1st July 2010.
Then i ask, i wanna terminate homeline+screamx, whats the relation with UniFi? They could not answer me.
Which means, if i have Homeline + Screamx, but dont hv UniFi, i can terminate anytime, but once i subscribed to Unifi, i could only terminate it on 30 June 2010....
Fully agreed. TM is just trying to take us for a ride. Look at what they are doing to us... We don't even have full access to our router and they even loaded a SSH Deamon in our router (according to rizvanrp). This is an invasion of privacy. How could they plan a back door in the hardware without the user's consent and even tried to hide it until rizvanrp discovered it. I am sure this would have brought about a big legal case and class action in other country, but what to do, we live in Malaysia.
For your info, if you have been using your Streamyx account for over 24 Months (Contract Period), you should be able to terminate it anytime, at least that's what i did. I got my Unifi on early June and terminated my Streamyx 2 days after. The reason they do not let you terminate might be that your 24 Months contract with Streamyx is still in force and Unifi will not start charging till July 10, that's why they don't allow you to terminate. But if you are sure you have already passed the Streamyx contract period, i would advice you to call TM again (Dial 100 on TM Landline), if they still refuse to terminate your streamyx, you better contact CfM or MCMC ASAP.
ps : Since TM No longer let user access the router, and the DIR-615 given is using a custom FW, what if something happen to the DIR-615 after 1 year warranty period ? Can we copy and load the FW from TM's DIR-615 and restore it to a DIR-615 we buy at computer shop ? Even if we are allowed to do that, what happen when DIR-615 is no longer on the market after 2 years or so ? What will happen then ?
This post has been edited by PGGTrader: Jun 14 2010, 10:38 PM