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 (WTS)Warranty RMA Services for IT hardware, Service Charge:RM100-300.Now =165th case

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TSzhen^wei
post May 23 2015, 10:13 AM

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QUOTE(ekcit @ May 22 2015, 10:11 PM)
laugh.gif  sweat.gif  ok. so send the GPU to u? lead time for RMA?
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oh, if MSI products will late abit. maybe 1-2 months.

when it done then we will call u.
TSzhen^wei
post May 23 2015, 04:12 PM

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QUOTE(khin88 @ May 23 2015, 03:39 PM)
Hi Zhen Wei,

I would like to RMA my faulty leadtek gtx670. May i know how much does it cost?
[attachmentid=4458515]

Best regards,
Khin
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stated where is the shop u bought
and we charge Rm150.
tq

TSzhen^wei
post May 23 2015, 08:09 PM

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QUOTE(khin88 @ May 23 2015, 07:53 PM)
The shop i bought was Cex - closed for sometime already.

How long will it take for the RMA?

I will post to you by Monday.
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it is depends on distributor, can PM me the serial num first.

TSzhen^wei
post May 28 2015, 03:39 PM

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QUOTE(epulrocks @ May 28 2015, 03:26 PM)
hi bro,got a faulty msi hd7850 bought from viewnet.need to rma it but cant wait for soo long time.if send to u for rma how long would it take to get it back?
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can provide me serial number, and u check at the back the warranty is valid until from when ?
we will charge RM150
TSzhen^wei
post Jun 1 2015, 01:50 AM

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QUOTE(JungWoo @ May 31 2015, 07:48 PM)
got a faulty samsung 2.5' ext hdd. unknown date/from . able to help?
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no info, can't help.
TSzhen^wei
post Jun 1 2015, 08:32 AM

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QUOTE(JungWoo @ Jun 1 2015, 02:46 AM)
Looks like this case also no info.

2nd Case
Forumer: ticke
Bought : 2.5' HDD 320GB Western Digital Scorpio Blue
Date: unknown
From : unknown
Remarks: simply want to try our service
Status: Claimed! posted back to customer
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got serial number.

TSzhen^wei
post Jun 7 2015, 11:55 AM

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QUOTE(epulrocks @ Jun 5 2015, 01:19 PM)
my msi hd7850 is still under warranty by viewnet, bought on may2013, manufactured jan2013...just wondering how long it will take if rma with u.
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The rma process depends on msi not us.
it take 1-2 months as usual if msi products.
charge rm150
TSzhen^wei
post Jul 19 2015, 08:59 PM

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QUOTE(kerolzarmyfanboy @ Jul 19 2015, 04:33 PM)
hi zhen wei, can you check my Asus r9 280x serial no. first? whether it's good for warranty claim..got artifacts problem here..

i bought it secondhand from a lyn seller who said it still have warranty till 2017

serial no.: E3YVCM025313
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RMA Charges RM150

TSzhen^wei
post Jul 20 2015, 09:49 AM

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QUOTE(kerolzarmyfanboy @ Jul 20 2015, 01:34 AM)
so is my warranty still good n valid? i don't have original receipt btw

RM150 quite pricey..for rm150, you send a courier to my home to pick up the card?
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RM150 is only our RMA service to help u claim.

all the products not bought from idealtech not entitled for the free warranty pickup and return service.

tq
TSzhen^wei
post Aug 9 2015, 03:04 PM

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QUOTE(grunge0890 @ Aug 9 2015, 03:02 AM)
hi!

i have a zotax gtx760 amp edition. its starting to die as lately
it has yellow bars during boot sequence or doesnt boot at all.
supposedly i have 5 years international warranty.
but i don't have the receipt. also after i pay 150 for the RMA service.
Will i definitely get it fixed?

thanks!
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zotac? lolz.
go looking for cyntrix which is the distributor.

RM150 also not enough to send to HK for RMA.
TSzhen^wei
post Aug 10 2015, 06:33 PM

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QUOTE(grunge0890 @ Aug 10 2015, 06:17 PM)
I have contacted Cyntrix Technologies, these guys are amazingly fast and very helpful.
They got back to me around 1am asking for my serial no. and then just now around 4pm
he said it would be possible and they would handle the warranty claim with ZOTAC directly,
I didnt even buy the card from these guys and i dont have the receipt. But they were so helpful.
I am sending in the card to them tomorrow.
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they are distributor.
TSzhen^wei
post Aug 18 2015, 08:59 PM

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QUOTE(ronal00 @ Aug 18 2015, 06:46 PM)
Hello can you claim asus warranty? My asus maximus formula v died got receipt. But 1 year pass so i didnt contact shop because its in sabah very far
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RM150.
are u the one who bring ur PC come to our shop for checking tat day ?
TSzhen^wei
post Aug 19 2015, 12:36 AM

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QUOTE(ronal00 @ Aug 18 2015, 09:40 PM)
Yes i am  so no discount for me?
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i think my colleague did offer u the same. RM150
since the motherboard not from us. sorry
TSzhen^wei
post Sep 3 2015, 04:26 PM

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QUOTE(ChocChristy @ Sep 3 2015, 01:13 PM)
I saw this

Status: sent for local repair, since local distributor dont want accept the RMA, stop buy Zotac !!

Zotac is very bad at RMA is it?
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oh. tat is long long times ago. previous distributor yes. not sure for current. sorry
TSzhen^wei
post Oct 7 2015, 11:27 PM

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QUOTE(Belphegor @ Oct 7 2015, 12:41 PM)
Razer can help as well? I have like 3 unit of Razer product want to get it fix. It's old product though.
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sorry this is RMA service, not repair service. over warranty then can't fix.tq
TSzhen^wei
post Nov 13 2015, 01:15 PM

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QUOTE(nig3l @ Nov 13 2015, 12:50 PM)
Hi, have a HD7970 sapphire vapor x.

Iirc around 2 years+ usage.
Lately keep getting screen freeze but sounds still playing.

Maybe time to claim warranty?  Can u assist on this
Please advise tq
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it comes with 2 years warranty only
TSzhen^wei
post Nov 13 2015, 09:18 PM

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QUOTE(nig3l @ Nov 13 2015, 02:05 PM)
Possible to claim pass warranty? :/
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if over waranty life of coz cannot claim.

TSzhen^wei
post Nov 27 2015, 01:43 PM

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QUOTE(Cornelius88 @ Nov 27 2015, 01:23 PM)
Gigabyte motherboard. Could not be on, might because cpu pin broken? Can rma? Bought this year march
Xfx radeon hd6970 suddenly no display.. Can do also? Let me know the price that u charge
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RMA Charges RM150
Broken Pin RM100
TSzhen^wei
post Nov 29 2015, 02:41 PM

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QUOTE(master2841 @ Nov 29 2015, 02:17 PM)
Gainward GTX 660 Golden Sample. Bought last year from Feiton. Can still RMA?
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of coz can. RM150

TSzhen^wei
post Jan 4 2016, 05:53 PM

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QUOTE(mkyo3 @ Jan 4 2016, 02:48 PM)
Hello is this RMA service still open ?
I need RMA service for a friend of mine.
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what products

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