Guys, I went Machines and Mac City in 1 Utama yesterday and based on my observations, Mac City has more customers compared to Machines. My gf and I went in both shops and guess how were we treated? People in Mac City approached us and treated us in a good manner. I asked for Incase MBP case, the staff who served me the didnt know what was it, but she asked the manager about the the case for me. too bad they do not have the case there, then I told her that I just wanna browse through everything myself, so she left us alone there. This is what I call good service. But in Machines, from what I've noticed, there are not many customers compared to Mac City which was full of customers yesterday. I would say, there were only 2customers there I think if I remember correctly. I went in, nobody served us, fine with that. Staff there are either busy playing with psp, busy surfing or listening to songs. So both of us went in there to inquire bout the case I was looking for, they gave me the look where I'm just asking and not buying. When I asked staff whether they are gonna stock Incase casing or not, the answer the staff gave was, "I don't know" then he continued playing his psp. He didnt even bother to ask his manager or colleague. Both of us got ignored after that. So you guys judge. Which shop do you think provides a better service? It's just based on my personal experience anyway. I will definitely not gonna step into Machines anymore.

This post has been edited by sumtuckieeeee: May 3 2010, 08:49 AM