seeing their ioi branch got opening promotion, made a call to enquire got any promotion for macbook white which was recently bought at the same store.
the staff confirmed that the promotional upgrade costs RM299.
Went there and asked their sales staff again, confirmed de same thg.
but was shocked when the technical guys said it costs RM499 actually.
checked and rechecked wt their supervisor and it was really RM499.

truly incompetent staff and wasted my trip there.

anyone else got bad/good experiences to share at epicentre?