There were a couple of many times when I get monotonous-one-liner answers whenever I asked them a question. Let it be the one in The Gardens, Mid Valley, KLCC or Lot 10, most of them (if not all) were pretty snob at replying customers queries. Maybe it's the way I dressed on that day or something, but after that those experience, I bought most of my stuffs from Epicenter instead (although Epicenter doesn't really gives the best package, but screw it, I'll pay more for better service.).

Bought my Macbook from Epicenter (in Pavilion). Pretty satisfied with their service. You should try and ask first.

This I have to agree...