I got mixed reaction from Machines Sunway. There's one malay guy there very helpful. Helped me and my wife with the magic mouse and a headphone. But when he brought the stuff to the counter, the guy behind the cash register look very lansi and have the face like "ohh can you pay for that?" and didn't even have the courtesy to say thank you or even a smile. A smile won't hurt laaaa.

Guys at EpiCenter is nice from my several visit there.

That's true but a bad first impression is even worse. Imagine a person trying to migrate from PC to Mac, then got ill treatment from those sales person, surely this will deter them from purchasing a Mac. Like 1 forumer experience in this thread where he brought his business to other mac shop (which valued ten of thousands of RM) where the sales person at machines act snobbishly. He even convince his friends not to go to machines. Word of mouth is very powerful. In sales, customers satisfaction and experience is everything.

I agree that one rotten apple doesn't mean all are bad. Right now, people here are dissatisfied with the sales/technical person rather than machines itself. Sure, machines have a high staff turn around and mostly are part timers but they are the company representatives. Maybe they should be given a basic PR/customer handling + product info before being put at the forefront.

Just my 2 cents laaaa

@lonewalker
Aik ... when did I make the comments on post #190??