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Comments/feedbacks Apple Resellers Service, Discussion
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aleluya
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May 21 2010, 12:47 PM
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I also agree that machines customer service is really at bottom.
I've entered numerous of machines' stores and there's not even 1 freaking staff to serve you!
I think they think that I am damn poor, since I wear quite casual and in shorts. Who actually they think they are? They are just a staff who works in machines and not some rich dude who owns that freaking store.
I've entered 5 outlets, and none of them actually smile at you and offers their services. Till I freaking show them my iphone with rebel cover, only they are like erm can I assist you?
the heck with this kind of attitude >.>
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aleluya
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May 26 2010, 12:36 AM
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FYI, if you are a retail shop, smile is always the best gesture to welcome your customer and let them know that you are ready to serve them.
No, if it's 1 outlet, I can understand that perhaps they are slightly different. But this is the 5th I've been entering, and oh well, still the same.
If you say I meet a girl and she doesn't smile at me is lan si or not, it's a totally different situation cause I just meet her and she doesn't sell anything or neither I need to enquire anything from her.
It's an outlet and working with a smile is a necessity, not optional.
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aleluya
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May 27 2010, 01:21 AM
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QUOTE(nimrod323 @ May 26 2010, 07:24 PM) hehe hes still pissed with the non smiling issue, wonder if he wrote a book about sales etiquette or own a shop and makes it mandatory for every salesperson, mechanics, doctors, lawyers, police anyone in the service industry to smile at him. So you would prefer to enter a store where all people are looking dull? I see So you would prefer to visit a clinic resides a doctor with a frown face eh? I see
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