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 Comments/feedbacks Apple Resellers Service, Discussion

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ajul
post Sep 1 2010, 05:58 PM

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switch THE MINES staff also service sucks..if u knowing them then u can get good service..
ajul
post Dec 14 2010, 01:33 PM

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QUOTE(weileong @ Dec 14 2010, 10:36 AM)
my newly brought MBA 13" just went died...turn off n on repeatably..which SC in KV is consider fast ? lead time -5-7 days ?
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when u bought ur item? what spec? this year model? kong already ar..wooot~
ajul
post Jun 7 2011, 11:09 AM

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QUOTE(Ggar @ Nov 24 2010, 03:27 PM)
My family and I are boycotting Machines, here's why:

Went to Machines at the Gardens Midvalley, early November.

iLife 11 was already out and is suppose to come with the iMac.

The iMac on display in the showroom has the iLife 11 installed, and my sister was so impressed with iLife11, she bought the top-of-the-range iMac on that day itself, around 7k. It's her first Mac.

After 2 weeks of fiddling around with it, she asked me why the iPhotos was different from the showroom's iPhoto, she thought it was another 3rd party program. I told her that it can't be, because it comes with iLife11.

Found out that it was iLife 9.
Called them up. They asked her to fill in some form online and Apple Singapore will send it to you for free, but you gotta pay RM30 for shipping.
Went back to them physically. Demanded explanation and iLife 11 based on facts:

1) Showroom unit showed iLife 11, why did the iMac not come with it.
2) If there was a need to get it from Singapore and pay 30 bucks, why was it not conveyed during point of sale?
3) If future iMacs comes pre-installed with iLife 11, why was my sister not told about it and therefore be allowed to make a decision on whether to wait 2 more weeks or so to get the iMac, for the same price?

Their final response:
We can't do anything about this.

What should my response be?

I'm looking at legal action - emotional stress to a 6-month pregnant lady, false representation of products sold... gotta ask my lawyer for more.
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just pay rm30 n get a copy of ilife 11..better than u waste time in court later plus all the processing fee..dont forget ur packing n toll, and petrol...:-D
ajul
post Jun 12 2011, 04:21 PM

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QUOTE(TypeR @ Jun 12 2011, 02:16 PM)
Can't blame Ggar for it...

People get excited for the product...assuming what you see is what you get... so take note buyers out there, take your time to check carefully before you buy the product....
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ya sometime we to excited..but buyer should check everything before leave the counter..but if found anything not as usual problem should be contact that seller as soon as possible..:-)
ajul
post Oct 23 2011, 01:43 AM

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i vote for VR Technology, Jln Yap Kwan Seng..for Repair Apple thing..:-)

 

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