The thread starter DID sent an email to info@machines.com.my remember? And he didn't get any replies at all. If the director is reading it, he's just a snob too like like the tech. dept. guy for not replying or acknowledging anything. What other avenues are there? The MCMC? The Ministry of Domestic Trade and Consumers Affair? You cant trust Apple Store or Apple SG to listen to everything, remember, their working for the same head honcho, Machines is bringing in the dough too. Just 1 single email wont make them drop Machines from the company roster or give them a serious reprimand. There's always a possibility that it would fall into deaf ears. But if somebody mentions it in a public platform like in here, where everyone can see and make their own judgment, and where everyone can tell their own woes with the company, it will reach out to a lot more people, that's bad publicity. PR 101, never let bad press go public

Things always move faster when you make the case go public, just look at our local politics after the internet went wide, news travels way faster now. So in that case i support the thread starter for voicing out his complaints here and getting everyone to voice out theirs too, it's our rights to express our voice anyhow


True. I dont mind so much if a part-time sales person acted snobbishly, they're not full timers anyway so you might not meet them again in the future when you return. I dont even mind kicking them in the groin for being such a bstd. But the person who pisses of the thread starter is the technical person. How many part-time technical person that are specialized in Apple products are there in the country? It's a small niche market here, most probably he's a full timer. That's no excuse to be rude

I was under the impression that he did when he wrote "What kind of 2 bit service center is this shakehead.gif !? I asked him in a very soft way and he treated me like crap! I've sent them an email requesting the company's stand on this matter and they had not replied me even after around 2 months.". He sent to info@machines.com.my, contact@machines.com.my and service@machines.com.my. He did sent out a few emails to Apple Singapore, Hong Kong, America and Australia. Even to Apple UK where ha has some friends there. How do i know this? Aizat aka Omega-Lynx is a close friend of mine and trust me, ranting in this forum is not the only thing he's doing. He's only doing it to reach out to more technophiles. As he wrote, one of our friend are not sub-ing Machines to supply her company's computer lineup after what she has heard, that would have brought Machines a 100K, at least. And trust me, quite a number of our gang are not coming back to machines. And since he's quite "influential" (Zat dont kill me tau ) he managed to convinced some bigshots in the PM's department to not sub-contracting Machines to source Apple products (No, government offices doesn't use Macs. But they are thinking about acquiring Macs for a few critical sub-department)

He also went to the Malay Mail (he knows the editor-in-chief btw), but nobody from Machines wants to get back to them when they called (The Malay Mail is a big name when it comes to complaining consumers, so i don't blame Machines for being such a coward). I know him too you dont want to pick a fight with him. You tiao him, he'll come after you through Official and "Unofficial" ways by pulling some strings. Other than all the above, what other avenues are there? Since PR is your line, tell me what else can he do, i would gladly advice him likewise.

The only reason i think Machines still get customers are because there are Machines outlet in most major shopping complex. When people see Machines are everywhere, they would jump to the simple conclusion that Machines are the indisputable leader hence they would go there instead of other "smaller" dealers. Even the dirtiest mamak stalls will get their fair share of customers


To Lonewalker, Freedom of Speech IS inclusive of bit*hing and moaning. You take take the former away, then there wont be the latter. it's your rights to moan all you want, but it's your rights to turn your ears away too. that's what we call Freedom of Speech and not i-only-want-to-listen-to-those-who-agrees-with-me-and-screw-those-who-doesn't-or-just-talking-rubbish. It's a weird thing for you to even compare those 2. So if you say that bit*hing and moaning shouldn't be allowed, then most if not all politicians from BN & PR shouldn't be allowed to open their mouths (which i would fully support btw )

Much higher cause? And what's that, may i ask? Please elaborate more, i want to hear some examples. If an immigrant wanted to come to America legally to make a living by opening a hotdog stall in New York, but was turned down by the Immigration Department because they "unofficially" have a policy against admitting petty trader, only those who are conducive to the "larger" economy are allowed admittance. Heck, even i would somewhat agree with them for not admitting small-fry like that. Is that what you meant by "for a much higher cause"? If that is so, what ever happened to the line "Give me your tired, your poor, your huddled masses yearning to breathe free.." emblazoned inside The Statue of Liberty? After all, aren't most American immigrants in the first place? If you know your history, there's no need for me to continue

As i said "freedom of speech" encompassed ALL speeches and expression, no matter how trivial. Your version of Freedom of Speech is a selective one, where you only want to hear what interests you and nothing else and you will try to muffle what you call "childish conversations". To deny ANY of it is to stifle one's right. Just like what you are doing or want to be done. Trolling or being childish might be unsightly, but hey, it's legal is it not?

The TS already went to the proper channels (i've already mentioned it on my last post, which part did you not understand?), and then some. He went and started topic to see if others have the same experience as him. Tell me, if he or anybody else did not brought this topic up onto the public's (albeit just low yat forumers) attention and only went to "proper channels", how would we all know if others had bad experiences with Machines too? Are you saying that when the police shot that 14 year old kid, we should just let police handle their own investigation by THEIR OWN people? It's the proper SOP anyway, right?

"""Not doing things tru proper channels just generates noise. One might think, if i get this loud enough, i might just be heard. Nobody can't get any sense of anything when there is too much noise. Hence, your 'noise' has fallen on deaf ears(of your own making)""". ----- Are you trying to sound smart or something? What do you think we (low yat forumers) are, a committee members of a single company trying to pass a motion with unanimous support? If we ARE a committee member, that passage memang la boleh pakai beb, but we are not. We are all entitled to our own conclusions here, whether we agree with the others or not. That's why it's called a forum, not a Yes-Men Fiesta

"""The forum is definitely not the right channel for complains""". And who are you to police the forumer here? Are you some All-Wise Forum-Yoda or something? Or are you or any of your family members are working for Machines and you felt stung by this thread? Every forum in the world has their own "complaints thread", why should this be any different? After all, if everyone are only allowed to post "detailed, technical" messages", Low Yat Net will be a dead grave yard. They might as well put a sign "Certified Nerds and Geek only. Others need not enter"

I can deduce that you are pro-opposition, but weirdly you sound more like Mahathir-Era-BN but without the elegance. To "quote" a lawmaker, "You tak suka thread ni, you keluar dari thread ni". There's a lot more threads in this forum that can satisfy your "specific" wants & needs


P.S. i know all this are a bit off topic, but if it is kept quiet, it will only empowers those who wants to be in power

This post has been edited by XenoStig: May 3 2010, 08:33 AM

True boss, im in the former camp myself. But what they did to my buddy is just outright rude, nobody likes to get that kind of treatment mah, right? And true oso, life is too short, but i would rather spend 10min here than puffing my life away on cigarettes