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 Comments/feedbacks Apple Resellers Service, Discussion

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Vince1991
post May 1 2010, 04:36 PM

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well from my experience, the best was is to send your MBP back to where u bought it..
In my case, my Intel MB 13" battery went dead one day. I bought it at epicenter at Pavillion which is kinda far away from my place(im staying in Bandar Sri Damansara).
So, i went to Mac City at 1Utama(machines not opened yet then). They said that they can claim me a new battery with only a charge of delivery fees(as my macbook is still under warranty then). It was supposed to be 2 weeks time to claim for a new battery buy after a month still no word from Mac City so i went back and check. The guy there told me that apple rejects my warranty claim from Mac City giving me the reason that i bought this set at epicenter ( what a lame reason i mean arent they all under apple? and i doubt that they even try to claim for me)
That person who served me even told me"its like that la". wasted a month of my time. I went back to epicenter and they manage to claim my battery in 5 working days. = ="

well good luck to u =)
Vince1991
post May 1 2010, 10:21 PM

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Whether Mac City is a reseller or not still i dont see any reason for them to accept and say that they can claim the warranty for me = =" Why would they do that? for the sake of the Rm30 delivery fee? @__@"
Vince1991
post May 2 2010, 01:11 PM

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Joined: Jul 2008
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I went to 1utama yesterday and visited machines. I went and ask a sales personal about macbook air. He seems nice and all explaining everything to me. I even asked him about the support/tech support and they say its okay to bring it back to machines for checkup and all. Seems nice but i wonder if that is just a way to attract me to buy that macbook air.

Yesterday 1utama traffic jam till the kerinchi junction there > <" crazy @___@

 

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