Seems like it's true. There's a short term shortage in stocks nationwide for Legend.

Aha. Sorry lah. I thought a lot of people in lowyat's digi thread knows that I work in digi. And of course there's always room for improvement in a lot of areas when it comes to customer engagement and myself and others are still learning all the time.

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Added on May 11, 2010, 12:06 pmAnother update:
Got a report on Legend stocks from our retail centers from 3 days ago.

Best chance to get Legend would be in the following retail centers:

1. SoHoKL
2. Berjaya Times Square (best bet, but might have a lot of crowd)
3. Klang (very limited stock)

This post has been edited by SweetPuff: May 11 2010, 12:06 PM

Latest availability info, but not real time ya:

Api Api = 1
Bukit Tinggi = 1
SohoKL = 5
SS2 = 1
Times Square = 13

Latest update.
All stocks wiped out.

You guys sure act fast... I guess for those who wanted one, I'm afraid you'll have to wait till next week

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Added on May 11, 2010, 5:29 pmThat should never, ever happen.

This post has been edited by SweetPuff: May 11 2010, 05:29 PM

You can't change plan for 3 months, bro.

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Added on May 11, 2010, 9:16 pmAnd yes, I will let you guys know as soon as stocks have arrive at the RC. I am pushing the management to allow reservation for you guys.

This post has been edited by SweetPuff: May 11 2010, 09:16 PM

Doubtful can get at 50% like the Legend, to be honest. But at this point of time, nothing's confirmed.

Stocks should be in sometime next week.

Makes life more interesting.

If a lot waiting for Desire, nanti Incredible arrives, then how eh?

Video calls are the same rates as voice calls. Across the board for all digi plans. Bear in mind that video calls to other networks are currently not supported.

So if calls to supp lines are free, then vid calls are free too lor...

Even as a digi staff, I didn't bother much with 3G. I always run with 3G off on my current phone. This extends my battery life rather significantly as I surf and use the push email functions on a daily basis.

Q21. Can I have Friends and Family for the DG Smart Plan?
A21. Yes. You are entitled for Friends & Family.

Rates are here:
http://www.digi.com.my/postpaid/digi_postp.../post_bv_fnf.do

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Added on May 13, 2010, 11:41 amWhat's the location when you face with that problem? You can PM me with your mobile number as well if you're still facing that problem.

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Added on May 13, 2010, 11:43 amTold you guys
When my colleague showed me a picture of that place, I thought it was a roadshow.

This post has been edited by SweetPuff: May 13 2010, 11:43 AM

HTC Legend warranty is 2 years. And it's not with DiGi. If problem arises, just head to any HTC service centers. It's unfortunate that customers are still being mis-informed by our store representatives. I'll send a reminder to the device guys to take it up with the store heads.

Oh ya. Do send the warranty card that comes with your phone ya.

Sorry I can't answer things here more promptly, since I still have my daily tasks to handle and meetings to attend. l will try my best to pop in when time allows.

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Added on May 14, 2010, 12:49 amHey there. Are you switching your call plans to Smart Plan or are you getting a new number entirely?

This post has been edited by SweetPuff: May 14 2010, 12:49 AM

Yep, RM68 is for your call plan lah. Not for new number registration.

And yes, I'm a digi staff.

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Added on May 14, 2010, 10:46 amIf you are already ported your number to digi, you can't change call plans for a minimum of 3 months.

This post has been edited by SweetPuff: May 14 2010, 10:46 AM

Not an 'official' rep here. Just trying my best to answer queries on an unofficial capacity to help fellow LYN members.

For the RM68, it's standard for DiGi to advance payment for all postpaid plans. Don't worry, we'll deduct it from your first month's bill.

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Added on May 14, 2010, 12:08 pmIf don't want D'Chat, PM me your number and I'll check for you lor...

This post has been edited by SweetPuff: May 14 2010, 12:08 PM

IMPORTANT THING TO KNOW:
In order to receive 2 years warranty, you'll need to send your warranty card with the details filled in to SIS, ya.

This one I got confirmation from guys handling HTC Legend in DiGi, HTC and SIS. It's as official as it gets

Minimal effort required only. Just send lah.

I'm at the DiGi Retail Store in Solaris/SohoKL now.

There's still stocks for HTC Legend. According to the people running the store there, there are less than 10 units.

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Added on May 14, 2010, 5:03 pmYep. Prepaid is no problemo to swap. You'll only need to stay for 3 months if you ported to postpaid.

This post has been edited by SweetPuff: May 14 2010, 05:03 PM

Well, SoHoKL still have stock when I left there at 7pm. Still have about 5 units.

LOL. Even If I know I can't tell

Just got word from the device people.

All DiGi Retail Stores have restocked! Note, not DSS or DCs. But Retail Stores ya.

Even if I know, I can't reveal also lah!

This post has been edited by SweetPuff: May 21 2010, 12:27 AM

LOL. We got no loot to drop...

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Added on May 21, 2010, 4:15 pmCan PM me your number and location? I can get some guys to look into this. Alternatively, you can give feedback to our Customer Service directly via D'Chat or the customer service line.

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Added on May 21, 2010, 4:18 pmThe RM300/RM500 is advance payment. So, it'll be used to deduct from your next few bills.

(also to prevent people from signing up the phone and running off lah).
From the smart plan FAQ.
Q10. I want a phone bundle. How much do I need to pay up front?
A10. You need to pay for the device, advance payment (RM500 for 24 months, RM300 for 12 months, and RM100 for no contract) and additional 1st month’s fee (RM68) assuming you take up DG Smart Plan. These advanced payments will be used to pay for your initial monthly bills.


This post has been edited by SweetPuff: May 21 2010, 04:25 PM