Hi... i got my PIN2 blocked. Then i need the PUK2 to unblock it. So i've called DiGi to ask for it.
But the DiGi fella ask me to call nokia care centre for it.
Anyone has this experience before?
Nokia 5800 XpressMusic a.k.a "TUBE" v.27
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 Apr 6 2010, 10:46 PM
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#1
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Senior Member
952 posts Joined: Jun 2005 From: Cyberjaya 
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Apr 6 2010, 10:49 PM
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#2
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Senior Member
952 posts Joined: Jun 2005 From: Cyberjaya
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QUOTE(Forgotten06 @ Apr 6 2010, 10:48 PM) Look for your PUK code in your sim pack la. The simpack one is PUK1 which use to unlock PIN1 The PUK2, PIN2 is different. |
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Apr 6 2010, 10:53 PM
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#3
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Senior Member
952 posts Joined: Jun 2005 From: Cyberjaya
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QUOTE(Xploit Machine @ Apr 6 2010, 10:50 PM) refer FP .. slap back the DiGi CSE person .. I did read ur FP, so i called them the 3rd time. PIN, PIN2, PUK & PUK2 = Telco Security Code = Device Manufacturer  3 different ppl ask me to contact Nokia Care centre. Then i do read some forumer says, ask them to replace a new sim card. Then everything will be OK. |
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Apr 6 2010, 11:08 PM
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#4
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Senior Member
952 posts Joined: Jun 2005 From: Cyberjaya
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QUOTE(Xploit Machine @ Apr 6 2010, 10:57 PM) happened to me last week, Im a Celcom customer .. Celcom discontinued PUK2 for my SIM card (im using Celcom Power38 corporate account) .. but i do remember that i had PUK2 given by Celcom previously (about 1 year back) duie to PIN2 blocked .. the CSE managed to dispatch complaint to another level of support and gave PUK2 to me on the next day Calling them once again to tapau the problem... If cannot, then tomolo i'll go to request a new sim... |
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Apr 6 2010, 11:17 PM
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#5
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Senior Member
952 posts Joined: Jun 2005 From: Cyberjaya
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QUOTE(Xploit Machine @ Apr 6 2010, 11:10 PM) Tips: be strict to them when on the call, ask them to Google what is PIN & PUK is .. dont worry as the calls are recorded, as an end-user u have no faults and has rights to be i-rate ALAMAK bodoh betul... DiGi ask me to reset the phone, I said, i've reflash the phone. Then he ask his Lvl 2 support.They says the PIN2 and PUK2 is nothing to do with DiGi. |
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Apr 29 2010, 10:17 AM
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#6
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Senior Member
952 posts Joined: Jun 2005 From: Cyberjaya
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Hi everyone,
Previously i can turn off and on my 5800 without problem. But now suddenly once its off and it cannot turn on and stuck at Nokia loading screen. I do lots of troubleshoot and found that the Garmin's problem. Once i uninstall the garmin it can restart flawlessly. But when i delete everything and do a fresh reinstall... The problem came back. |
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