standard or not put it aside.
lesson learned here before any confirmation must make sure how's their installation like beside than the price.
afterwards another contractor might say this is normal, they may be true but i definitely don't want them to install it by 'this' normal way. can't they install the screw at the side of the grille rather than the front exposing it?

btw
i'm here to enquire the cost for staircase handrail, how much is the market rate for steel handrail? thanks