QUOTE(ky118 @ Oct 1 2011, 12:31 PM)
How's the workmanship?
Be careful - what u pay is what u get!
I've seen grilles with bad workmanship
I am a happy customer of Three Kim too. I wouldn't say they are the cheapest, as I had cheaper quotes. No doubt, their workmanship is good and there are many vendors with good workmanship too. But what I like most about Three Kim, the thing that sets them apart of others is their service. Both Ivy and Kenment are down to earth, prompt, efficient and honest in their business dealings.
Eg: I've ordered a wrought iron gate with hot dip galvanised and powder coated. During the installation, Ivy noticed that the gate is mild steel gate instead of wrought iron. She called me immediately, apologised for the mistake, and asked me if I can accept the mild steel gate. If I can, then she will reissue an invoice based on the mild steel price. If not, she has to re-do the whole gate.
To me, both wrought iron and mild gate look so alike and I couldn't tell the difference. But due to Ivy's honesty, a good relationship is established, I don't mind to accept the error made.
After installation, their services did not end there. I have called them twice to touch up on minor detects and they came to touch up without hesitations. This type of service is priceless!
Many LYN members wrote in to vouch for Three Kim because we appreciate their service and effort, an SME like that deserves to be recognised for being a good vendor. Other LYN members can use Three Kim as a benchmark when getting quotations. Don't settle for anything less!