or people who believe that tmnet shouldn't just get away with providing sub-standard services.

Its overwhelming because simply put, they are launching in high income areas, the people can afford to burn the money, they don't really care. Doesn't mean we should just keep quiet and let them do as they please. I see unifi as a step backwards rather than a step forward.

Even since unifi was launched, my internet is worse. Wait till more and more people subscribe to unifi, and watch the experience degrade more and more. They are just repeating what they've done with streamyx before. We need them to change, we need them to prepare our nation for a broadband future, and as long as consumers like yourself are so apathetic, they won't because they have no reason to.

That's why we're getting people to post results.


Triple play service that doesn't provide people with anything they really want. You call that value? Landlines are hardly used by most people anymore, IPTV channels are a joke, and guess what, you're paying for it. You call paying for something you don't want/need value? Amazing.


So if a rich person thinks a nasi lemak worth RM5 is good value, everyone else will come to the same conclusion? Your impeccable logic amazes me. People with high income CAN AFFORD the prices, people with lower income can't. The cost may be the same throughout the whole country, but the disposable income of the people staying throughout the whole country is different (and many times, by a large margin).

Look at how much we're being charged for broadband compared to other countries all around us. Compare it dollar to dollar, and you'll see that our internet is bloody f***ing expensive.


Service and free gifts are two different things.

Sub standard service includes

• Throttling
  
• Slow speeds
  
• Bad pings
  
• Unreliable connections
  
• Frequent downtimes
  

All this, people have experienced A LOT with streamyx. You want to say unifi is different? I can tell you that streamyx started out great as well, and it was great for about 2 years until a mass recruitment campaign began and they were signing up more people than they had the bandwidth and support for. You think unifi is going to be any different? I don't see any attitude change from TmNet.

Notice how in their terms and in the contract, they've not specified on how well they can provide a service? Fix this and I won't complain of sub-standard service.


You don't have numbers as well do you? I spent 30+ minute loading a 3 minute youtube video, tell me how that is great service? My 1mbps line is downloading files at 30kBps (from gmail), tell me if that is great service. (My ADSL signal is fine if you're wondering)


Out of their own pocket? They were subsidised by the government, do you pay your taxes? I do. So they did use my money to build the infrastructure and yet can still charge high prices? Utter bollocks.

Your argument doesn't make any sense anyway. Any sort of business needs to make an investment to provide infrastructure and support for their products. Its not like they're giving it free, if they want my business they need to make things attractive and provide a good service. It wouldn't be so bad if they used only their own money, but the government subsidised them, which means that I paid for the infrastructure as well.

I wonder if you know the meaning of the word 'apathetic' in the first place


Credit is given when credit is due, and they've not done what I deem necessary to give them any sort of credit. Until they can make a promise and even put it in my contract, guaranteeing a certain level of service quality, only then I'll give them credit because it shows effort and commitment to quality.

Just watch, as most of you are happy with unifi now, give it sometime, and you'll all be complaining like you did with streamyx, and why? Because you all signed up for a 2 year contract which doesn't promise or guarantee you anything and you can't do shit about it. You never fought for your own rights as consumers. and you will rightly get fleeced because of it.

If you ever used the internet in other countries, then you'll know why I say their service is sub-standard and this is not my opinion alone. Friend who came back after studying for a few years in US, UK, AU, JP all say the same thing, internet here sucks. What's the main difference in these countries? The consumers fight for their rights, and make the companies listen.

Is there a way to set up so that the IPTV signal is sent to a computer first which then broadcasts it to all the computers in the network? Thinking if its possible for me to set things up in a way so that people in the house can watch multiple channels. Not too sure how it works, or at the very least this would allow multiple access points in the house for IPTV.

The HSBB project used government money, which means tax payers money, which means, MY MONEY. Yeah, I have a right to complain, and I also have the right to complain when they're not getting more international bandwidth but still rolling out more bandwidth packages, which means less share for everyone else.


I don't expect them to compete directly, but at least provide a few DESIRABLE channels which they've failed to do. If you want people to see value in it, then you must entice them to it, not just throw it in and expect them to appreciate it. People aren't stupid, because the "free gift" has cost factored into it already


The example was just to show you the difference in disposable income and prices and how it affects affordability. Yea, go ahead and wire up the rural areas which have LESS PEOPLE, which make LESS MONEY and charge them THE SAME PRICE as you're charging people who MAKE MORE MONEY. Seriously, you think that is a sound business model?

If its expensive, favor or no favor, you think the rural people are going to pay RM149 for a 5mbps package? You think that is CHEAP?


You're a bigger retard to think if nasi lemak was the point


I am actually already in the process of compiling a list. You want some source? Yea, here you go


Still want to say we're cheaper and have good value? I'm not even done with the list yet and tmnet is already showing to be incredibly expensive.


Bla bla bla, the only thing you can do is attack people without bringing out any substantial points of your own.


Considering I've been using streamyx since the 1st day it rolled out, I have seen how the service has degraded over the years. Anecdotal? Yea, perhaps, but its an anecdotal experience shared by many others. I pose a challenge to you, go and PM any of the LYN members now who use streamyx, and ask them if they're happy with the quality of service provided by streamyx. Heck, you can even go out of your house and do it.


Yea, and you would just lap up anything tmnet tells you like a good dog. I don't c are if my evidence is anecdotal, its a fact that I'm experiencing a bad service, and so do others. As if a point of discontent isn't enough for a complaint. Next time you go eat food and you find a roach in it, don't complain la. Anecdotal evidence only right, all the other customers didn't experience it, so shut up and eat that roach in your soup.


Possiblity of a cap? I WANT A CAP idiot. I just want it to be reasonable to what a high speed broadband should be like. If they want to keep the cap as it is, I'm fine with that, lower the prices. I don't give a shit if all the money they invested is their own money, but they used tax payers money for the job as well, which means I get a say.


That's 20% of the project, not a substantial amount to you?


Just curious, cause you didn't seem to reply in a way to show you understood what it meant.


More accusations again, can't you do anything better than that? I don't know about you, but I buy my games, and I buy them through steam as well, which means downloading the game and also patches, which are not by any means small. We've mentioned this many times already, high speed broadband is going to be used to get more high bandwidth content, and the low caps do not reflect a future for this.

Do you send and receive files from friends? Ever received 200MB+ files which are just pictures? The internet is moving forward, technology is moving forward, heck South Korea which only gained its independence after a CIVIL WAR in the late 80s, already had way better internet connectivity 5 years ago than we are "rolling out" now.


TMnet did it for free? THEY USED TAX PAYERS MONEY. Until that point gets into your head, you'll never see why some people are just so pissed about it. If you think my anecdotal evidence means nothing, that is fine. However the general dislike and hatred for tmnet speaks volumes about their branding and public perception... and they didn't get to that point by being great. You can ignore that if you want, you can continue calling people names if it makes you feel better and that it justifies your position.

The fact remains, we are way behind in terms of the internet, and we're not even trying to catch up.

Which is why, in my list, I'm comparing based on average household income (some i use median figures but median figures arent available for all countries), and compare it dollar-to-dollar based on their income to see how "affordable" it is. That should give a good idea on the broadband rates, and as you can see, its incredibly high in Malaysia.

I'm still looking for better sources for income rates, the one I got for thailand seems a tad bit too high.


Doesn't change the fact that 20% came from tax payers money.


What sort of time would they need?


I'm not talking about the media, because you don't see that much here as well. What I'm talking about its the brand recognition. What's the general response when you ask someone about tmnet?

It is, which is why I also set up a test ftp account for people to upload and download using unifi so we can get some usage statistics. Which as one of the testers have done, showed its rather decent.

I wish TmNet can come out with a clause in their contract, using several data centres at key points around the world as benchmarks for acceptable service. For example

• US Datacentre A: minimum average of 30% line speed for 2 weeks
• US Datacentre B: minimum average of 30% line speed for 2 weeks
• AU Datacentre A: minimum average of 50% line speed for 2 weeks
• UK Datacentre A: minimum average of 50% line speed for 2 weeks
• JP Datacentre A: minimum average of 40% line speed for 2 weeks

Something like that. So as long as we can connect to any of the sites hosted at those data centres and achieve decent speeds as outlined, then tmnet would have fulfilled their end of the bargain. Although not everything is under their control, but if they have several data centres then if one is facing an outage or a problem, then we can use another to test.

Of course force majeure still applies, but at least this would be a step in guaranteeing service quality.

3-4 years adi, still no difference

Thanks, saves me googling around for ISPs, it can be surprisingly difficult

Well, I can't tell how good the service is, so I just assume it'll all be about the same, and base them on package price and average household income to see how expensive broadband is to these people. Not comparing the level of service actually gives tmnet an edge, and if they still can't compete base on that handicap, it just shows how horrible our internet service is.

You are both, quite simply speaking, wrong.

If the government opened the project for tender, you'll see a lot of companies fighting for it. Any company is always willing to put money into a project as long as there are returns. Maxis rolling out their own fibre is evidence of this. You really think Maxis can't find investors to bring out more money to tender a project that would connect the whole of Malaysia?

The problem is things aren't planned out properly. You want to increase broadband penetration, that's fine, its a commendable goal. However is it really the right idea to spend unnecessarily and hook up the rural areas with fibre which most people can't afford or want to use? I do like the idea of connecting rural areas with fibre, but if the price is at what it is now, it simple isn't affordable for those people.

If cost is too expensive, hook them up via ADSL first or something, I'm sure there are many cheaper alternatives to hook up rural areas with sparse population.

Malaysia where got so honest, you really think its because of TmNet's experience? FYI, Maxis has experience with broadband, so do other companies like TIME and penangfon/metrofon (which has more experience regarding fibre services to residential areas).

Expertise can always be brought in (and usually is), you think TM does all the work themselves? Laying cables and all are handled by contractors, not by TM specifically. So while the people go in as an entity (e.g. Maxis, Time, etc), behind that entity there will always be contractors/companies/experts leading it. Things aren't just so simple and clear cut like "Maxis don't have wired broadband, so they can't do wired".

Continue to think what you want to think la, TM was awarded the contract due to their ties, quite simply speaking there was no tender and bidding for the project. Otherwise you would have heard about it on the media. You know how many projects go through like this in Malaysia? PLENTY. There are people who make a living out of just being the middle man and helping companies who are tendering to find contractors.

and incase you didn't know maxis has wired broadband, and time also has wired fibre lines. Also, TIME was one of the first few in Malaysia to begin with wired broadband for residential areas. You really, truly believe they don't have the expertise? You really truly think TM has better expertise and experience? You really think TM won the project based on merits? How naive can you be really.

Oh ya, TM used their own people? Then why defend themselves about hiring foreign expertise? Source. So, you still want to think TM is using their own people for the HSBB project?

You want to see what would happen if there was open bidding and a proper plan and infrastructure to give proper competition and no preference for monopoly? Take a look at how singapore planned their FTTH.

http://www.lightreading.com/document.asp?doc_id=149476

Now look at the short listed tender companies and tell me what do you see. Now THAT is a true example of meritocracy. In BolehLand, other companies weren't even given the chance to step in for the tender.

+1

Price is unknown, but local speed test so far is bloody amazing, not sure if they'll limit is yet or not.

http://forum.flying spaghetti monster.my/thread-83285-1-1.html

Check that for some test results. If not mistaken, international speedtest was around 2.5mbps/2.5mbps

but the local speeds are pretty killer

Don't you think its a bit of a wrong way to go about doing things? Isn't that like trying to force 4 lanes of cars into a 3 lane highway? Wouldn't it be better to you know... make more lanes?

Experienced users will always find a way to get around things, so we're not really affected by it. However the majority of the users are not experienced or even knowledagable in IT, in the end, they are the ones who get shafted. I don't think its the right way to go about things.

First, let me say I agree with you about local content distribution and even local caching.

My point is that we shouldn't have to find "work-arounds" and be blaming users for not being educated enough to use download accelerators or finding a way around the system. The system should be set right and proper.

What TM can really do to make this really interesting is provide an upto 100mbps local uplink for unifi subscribers. Then you'll see some massive local content distribution which would take the load off the international line.

The fact that I have to use multiple connections for a single file to achieve my package's speed is ridiculous. I know I can do it, but I shouldn't have to.

No, you always get to choose. You can buy a perodua, or a second hand car toyota, etc.

The problem is you think you don't have a choice, so you complain but you still pay. That's giving out the signal that its ok for them to keep doing all the sh1t they do to you.

which is why things in this country will never change *sigh*

According to the guy in charge of the project at TM, so far only 400 subscribers

Still, the boycott fails because Malaysians are just lousy consumers. Complain about how horrible things are, and will still fork out the cash for an overpriced service.

drop? You have a 2 year contract.

Well it could be just due to their lack of manpower. I know the boycott isn't working like I hoped it would, after all, many of the people who are here complaining about tmnet non stop, saying want to boycott, but in the end, go subscribe for the service

Good job mate!

sweetness

If only channels were better I would gladly pay for IPTV which allows streaming of several different channels across the house