How is their broadband quality ?

My fault. Correction: is 100mbps not 1gbps. And the 100mbps is for local connection only. 20mbps for overseas connection. But, HK$99 is still cheaper than Unifi's 5 mbps package.

maybe you should become the Head of pricing strategy in TM

then you'd realise that HK is highly urbanised and densely packed within a small area whilst we have many rural and remote areas that also needs broadband not to mention our sprawling housing areas. surely, then our infrastructure cost is that much higher

This one really have to ask the Hong Kong citizen.

take a look here
http://en.wikipedia.org/wiki/Hong_Kong_Broadband_Network

Do you ever hear hong kong people complain about their broadband(in terms of speed or crap connection etc)?I don't think so...

That is the one I'm talking about.

so? it still doesnt give you, a non-user, from complaining about a service you've never used. ive heard nothing short of satisfaction save for a few bad connections to the US servers from the trial users. they are downloading at close to their max speed when connected to multiple connections. the IPTV is flawless, no technical problems there and the same goes to the dect phone service.

what does a chicken user like you have to complain about?


it has to start from somewhere, and those are the free channels anyway, as they go along new channels will be added. your vision is too short-sighted. you expect them to compete against astro in terms of channel listing even though TM has just started this service not a few weeks ago?


what an idiot. you are comparing an internet service to nasi lemak. nasi lemak gets its raw marerials from local business - rice, santan, eggs, all the ingredients to make them are cheaper in rural areas. whereas is it much more expensive to connect rural areas as the population is more sparse, and the user uptake are considerably lower. you simply cannot compare the 2. in fact TM is doing the rural area residents a favor by offering internet connectivity at the same price urban areas are getting.

let me just say this again, you are a retard for comparing internet service to nasi lemak.


you mean indonesia and philipines? I kid; sure, you meant singapore and probably thailand. tell you what, since you proposed the point, you should come up with the source. where is this source comparing the broadband service prices across the region.

as lame as an ass. all you are doing is speculating. you have no points just like the rest of your post. you are an idiot with a foolish agenda... non of your accusations has materialized but you are pointing them out as if they will happen.


aaa it's fun to see my point flying past above your head. what i was saying is anecdotal examples are useless. just because you are experiencing a bad service it doesnt mean the service is bad as a whole. if anecdotal evidence is a valid point of argument, i would like to point out that everyone in my neighborhood has been having a wonderful streamyx service for the past 2 years, all 1000 household... believe me, because i've asked them. 1000 users vs a single user like you having a problem, that' 0.1% bad service rate, so streamyx must be great

tl,dr: your anecdotal evidence is useless in measuring the service quality; so shut it already with your problem from downloading asian porn ok?


they invested 9billion into the infrastructure, and you are saying that they cannot decide on the price points? are you a communist? why are you against capitalism. at RM150 per month there are thousands registering for the service. why? because they "provide a good service". prospective customers are attracted to them. only download monkeys like you refused to subscribe to the service because of the possibility of a cap. tell you what, none of us users are TM miss you 6%.

government is only subsidizing RM2billion probably to connect rural areas where no other ISPs would due to the low ROI.


haih, condescending much? this is how you deliver your points eh?

im not apathetic. i saw a good service and give them credit by registering for it. you on the other hand is too butt hurt because TM is going to change your pirating lifestyle.

haha you are so full of shit. all your points are based on speculations on your part. just fyi, i just got back from the States and i can say the AT&T adsl service there suck more. it's not all gold and roses there. they are having problem with connecting the whole US with fiber anyway, and TM is doing it for free for you without a guarantee a butthurt like you would register for it.

Wow pretty nice debate going on there but you guys do agree that:
1.The cap is too darn low at the beginning(still yet to confirm when the new cap will be coming and how much)
2.Pricing wise could be lower(the choice of unbundling if people don't want iptv?)

IMHO,fiber internet is about using next gen application on the internet and this requires a lot of bandwidth and consistent quality of internet so hopefully tm will at least give us that amount of sufficient bandwidth and service to truly enjoy unifi.

The HSBB project used government money, which means tax payers money, which means, MY MONEY. Yeah, I have a right to complain, and I also have the right to complain when they're not getting more international bandwidth but still rolling out more bandwidth packages, which means less share for everyone else.


I don't expect them to compete directly, but at least provide a few DESIRABLE channels which they've failed to do. If you want people to see value in it, then you must entice them to it, not just throw it in and expect them to appreciate it. People aren't stupid, because the "free gift" has cost factored into it already


The example was just to show you the difference in disposable income and prices and how it affects affordability. Yea, go ahead and wire up the rural areas which have LESS PEOPLE, which make LESS MONEY and charge them THE SAME PRICE as you're charging people who MAKE MORE MONEY. Seriously, you think that is a sound business model?

If its expensive, favor or no favor, you think the rural people are going to pay RM149 for a 5mbps package? You think that is CHEAP?


You're a bigger retard to think if nasi lemak was the point


I am actually already in the process of compiling a list. You want some source? Yea, here you go


Still want to say we're cheaper and have good value? I'm not even done with the list yet and tmnet is already showing to be incredibly expensive.


Bla bla bla, the only thing you can do is attack people without bringing out any substantial points of your own.


Considering I've been using streamyx since the 1st day it rolled out, I have seen how the service has degraded over the years. Anecdotal? Yea, perhaps, but its an anecdotal experience shared by many others. I pose a challenge to you, go and PM any of the LYN members now who use streamyx, and ask them if they're happy with the quality of service provided by streamyx. Heck, you can even go out of your house and do it.


Yea, and you would just lap up anything tmnet tells you like a good dog. I don't c are if my evidence is anecdotal, its a fact that I'm experiencing a bad service, and so do others. As if a point of discontent isn't enough for a complaint. Next time you go eat food and you find a roach in it, don't complain la. Anecdotal evidence only right, all the other customers didn't experience it, so shut up and eat that roach in your soup.


Possiblity of a cap? I WANT A CAP idiot. I just want it to be reasonable to what a high speed broadband should be like. If they want to keep the cap as it is, I'm fine with that, lower the prices. I don't give a shit if all the money they invested is their own money, but they used tax payers money for the job as well, which means I get a say.


That's 20% of the project, not a substantial amount to you?


Just curious, cause you didn't seem to reply in a way to show you understood what it meant.


More accusations again, can't you do anything better than that? I don't know about you, but I buy my games, and I buy them through steam as well, which means downloading the game and also patches, which are not by any means small. We've mentioned this many times already, high speed broadband is going to be used to get more high bandwidth content, and the low caps do not reflect a future for this.

Do you send and receive files from friends? Ever received 200MB+ files which are just pictures? The internet is moving forward, technology is moving forward, heck South Korea which only gained its independence after a CIVIL WAR in the late 80s, already had way better internet connectivity 5 years ago than we are "rolling out" now.


TMnet did it for free? THEY USED TAX PAYERS MONEY. Until that point gets into your head, you'll never see why some people are just so pissed about it. If you think my anecdotal evidence means nothing, that is fine. However the general dislike and hatred for tmnet speaks volumes about their branding and public perception... and they didn't get to that point by being great. You can ignore that if you want, you can continue calling people names if it makes you feel better and that it justifies your position.

The fact remains, we are way behind in terms of the internet, and we're not even trying to catch up.

This is a known fact.

And yes 5Mbps and RM149 IS expensive. ridiculous pricing.

We've been going on and on and on about the pricing. I don't think TM is gonna change it. so I guess fark it. Those who wants can go ahead and apply right?

i would agree on no sides becoz i am lazy to even bother.

but i have to mention one thing...when comparing between 2 items.u have to consider in a lot of factors..in many cases..u all are comparing an apple and an orange..and it is unfair..u cant compare US, Korea, Australia to Malaysia...becoz spending power,earning power,existing/available infrastructure or services,development plans, support, open market, government laws, country location and etc.

and to silverhawk..HSBB is a 80-20 investment..meaning that the 80% came from TM pockets where they got the money from selling services, plans and other things..TM was started with tax payers money but has since earned their own money like Petronas..and not like MAS..

i would agree that the Unifi had a low cap..but i would give them time...not 1 day or 2 days..since Rome was not built in 2 days...
and every ISP in this world has customers who hate their service..like singapore and Singtel..but most of the times it goes unreported to the media so to say that an ISP is good becoz the have been no official or public complaints is just wrong.just like how robbery or rape cases goes unreported does not mean that it is not there..

and relying on speedtest as a measure is just weird..

This post has been edited by brian12988: Apr 1 2010, 05:56 PM

I'm a person who doesn't have TV in my house, i would prefer just subscribe internet only instead come with triple play, you can say i'm poor, but my life more to reading book and reading news via internet coz i rent room.



Generally i satisfy with my Streamyx 1Mbps till 70%, my line doesn't support 4Mbps and my area sooner or later having HSBB.
Most of the user here complaint connect to US lagging which i doesn't understand at all is, there is 250ms and above ping even u change from adsl to HSBB, and service quality i can't speak much since i didn't complain except submarine cable down.





In Korea, government subsidize around 35%, regarding R.O.I, it take longer than you expected, most user here not IT literate which make hard to explain, but i would suggest lower subscription fees and make the promotion even, like rm300 installation free till june, but HSBB reach my area after June, this i called unfair though.




I personally discourage pirated items, if torrent really taken so many international bandwidth, why don't they throttle it instead implementing caps, or should we say tmnet network engineer staff too lazy to update all the port?
US maybe having problem connecting US with fiber, but see their coverage, see how big their land, look back to China, look back to Korea, look back to Japan, Look back to Thailand, look back to Vietnam, look back to Singapore, look back to Indonesia and etc.

TM is not doing for free though, government RM2 Billion is taken from us don't forget that.
Please treat as investment first, and yes all the setup shouldn't solely done by TM, government never open the bidding for the project HSBB and straight assign to TM, how could you say others company manage to get in?

personal opinion i suggest higher caps, and im exchange and download a lot folder as below:
Company folder, photoshop files from my office, this would take 2-3GB per day, if their caps is 150GB per month, i would gladly happy, or even no caps but throttle the torrent since i doesn't torrent anyway.

Malaysia
GNI per capita, Atlas method (current US$) 6,970

Australia
GNI per capita, Atlas method (current US$) 40,350

Singapore
GNI per capita, Atlas method (current US$) 34,760

ADSL 2+ Broadband Comparison (2010)
Malaysia
TM (ISP) - RM249/month with 120GB cap at max 10Mbps

Australia
TPG (ISP) AUD49.99 (RM150 approx.) with 130GB cap at max 24Mbps
http://tpg.com.au/products_services/adsl2plus_pricing.php

Singapore
M1 (ISP) S$42.90 (RM103 approx) with UNLIMITED at max 15Mbps
http://www.m1.com.sg/M1/site/M1Corp/menuit...ate:1003291501

Thailand
TrueOnline (ISP) 4Mbps (RM60 approx) with Unlimited and 16Mbps (RM220 approx with unlimited.
http://www.trueonline.com/th/highlight.aspx

This post has been edited by guardioo: Apr 1 2010, 06:06 PM

+1.

Not only your money, BUT MY MONEY ALSO. We paid the taxes, but at the end we get the UNACCEPTABLE CAPPED internet service AT HIGH PRICE. Malaysia's internet always lack behind. Hong Kong's 100mbps package's price not even reach 50% of the price of current Streamyx 1mbps. The whole Kuching area are ever the victim of TM's slow connection.

I still remember not long ago there is one time that the whole Sarawak, Sabah and Johor GET SUPER SLOW SPEED at the same time. And at that time, it is a long time after APCN2 cable has been completely repaired.

powerfulcool said 1000 households have wonderful experience with Streamyx service. 1000 households, can compare with the whole Sarawak, Sabah and Johor?

I don't think so streamyx capped apply to all user. I'm uncapped anyway.

Not only your money. Its all Malaysian people money here.

The APCN2 story before infecting whole Malaysia user not just Sarawak, Sabah and Johor.

support streamyx 4m unlimited dl
haha

Which is why, in my list, I'm comparing based on average household income (some i use median figures but median figures arent available for all countries), and compare it dollar-to-dollar based on their income to see how "affordable" it is. That should give a good idea on the broadband rates, and as you can see, its incredibly high in Malaysia.

I'm still looking for better sources for income rates, the one I got for thailand seems a tad bit too high.


Doesn't change the fact that 20% came from tax payers money.


What sort of time would they need?


I'm not talking about the media, because you don't see that much here as well. What I'm talking about its the brand recognition. What's the general response when you ask someone about tmnet?

It is, which is why I also set up a test ftp account for people to upload and download using unifi so we can get some usage statistics. Which as one of the testers have done, showed its rather decent.

I wish TmNet can come out with a clause in their contract, using several data centres at key points around the world as benchmarks for acceptable service. For example

• US Datacentre A: minimum average of 30% line speed for 2 weeks
• US Datacentre B: minimum average of 30% line speed for 2 weeks
• AU Datacentre A: minimum average of 50% line speed for 2 weeks
• UK Datacentre A: minimum average of 50% line speed for 2 weeks
• JP Datacentre A: minimum average of 40% line speed for 2 weeks

Something like that. So as long as we can connect to any of the sites hosted at those data centres and achieve decent speeds as outlined, then tmnet would have fulfilled their end of the bargain. Although not everything is under their control, but if they have several data centres then if one is facing an outage or a problem, then we can use another to test.

Of course force majeure still applies, but at least this would be a step in guaranteeing service quality.

Hi bro, what app did u use that? can share?
seems good for me

Not only Malaysian, foreigners in Malaysia, foreign businesses in Malaysia, and also foreign companies who export products to Malaysia are also paying taxes to Malaysia government.


I was referring to the time which is a few months after the APCN2 cable has been fully restored, not during the APCN2 cable breakdown period.

And, at that time, it was only Sabah, Sarawak and Johor face the slow down problem, while no problem in other areas.

This post has been edited by cshong: Apr 1 2010, 06:32 PM

I don't think so, I'm not effected by that anyway.

Quite offtopic.

Perhaps TM realize that 50% penetrations by end of this year just dreaming...