QUOTE(powerfulcool @ Apr 1 2010, 02:03 PM)
how can you determine that it's substandard before you have used it? you;re the typical complaining-malaysians aren't you? complain3 without having experienced the service or product beforehand. it's not fair for TM to get the flak before it's even officially launched; getting the flak from people who havent used the service no less. noisy non-buying customers
That's why we're getting people to post results.
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it's overwhelming because people see it as a value for money; RM150 for a triple play service? that's a good deal compared to what we had previously (typical 1mb broadband cost RM100+ but you're getting 5mbps for just RM150 plus another 2 services)
Triple play service that doesn't provide people with anything they really want. You call that
value? Landlines are hardly used by most people anymore, IPTV channels are a joke, and guess what, you're paying for it. You call paying for something you don't want/need value?

Amazing.
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the argument that it's response is overwhelming because it was launched in high-income area is plain bullshit; the cost for broadband is the same throughout the whole country; if residents in high-income area find it to be a good deal, residents in other areas with broadband access will come to the same conclusion.
So if a rich person thinks a nasi lemak worth RM5 is good value, everyone else will come to the same conclusion? Your impeccable logic amazes me. People with high income CAN AFFORD the prices, people with lower income
can't. The cost may be the same throughout the whole country, but the disposable income of the people staying throughout the whole country is different (and many times, by a large margin).
Look at how much we're being charged for broadband compared to other countries all around us. Compare it dollar to dollar, and you'll see that our internet is
bloody f***ing expensive.
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btw, do explain what's so sub-standard about the service? free equipment (the 802.11N router alone should set you back RM300!) free IPTV, free local calls, 10cent/minute to mobile numbers (cheaper than most other mobile to mobile calls)...
Service and free gifts are two different things.
Sub standard service includes
- Throttling
- Slow speeds
- Bad pings
- Unreliable connections
- Frequent downtimes
All this, people have experienced A LOT with streamyx. You want to say unifi is different? I can tell you that streamyx started out great as well, and it was great for about 2 years until a mass recruitment campaign began and they were signing up more people than they had the bandwidth and support for. You think unifi is going to be any different? I don't see any attitude change from TmNet.
Notice how in their terms and in the contract, they've not specified on how well they can provide a service? Fix this and I won't complain of sub-standard service.
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as for streamyx, my service has never been better. and without numbers and samples, whatever you experience cannot be used as a measuring stick for the internet service by streamyx
You don't have numbers as well do you? I spent 30+ minute loading a 3 minute youtube video, tell me how that is great service? My 1mbps line is downloading files at 30kBps (from gmail), tell me if that is great service. (My ADSL signal is fine if you're wondering)
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you call me apathic, but you know for a fact that you guys are sore and butthurt. TM is changing, they've invested RM9 billion in this project to wire our houses up for the future. tell me what else do you want? even the Americans are having a lot of problem setting up last mile fiber optics network. they are arguing as to whom to pay the bill.. heck, TM is lining up the fibers down your backstreet out of their own pocket without the guarantee that butthurts like you lot would subscribe to the service.
Out of their own pocket?

They were subsidised by the government, do you pay your taxes? I do. So they did use my money to build the infrastructure and yet can still charge high prices? Utter bollocks.
Your argument doesn't make any sense anyway. Any sort of business needs to make an investment to provide infrastructure and support for their products. Its not like they're giving it free, if they want my business they need to make things attractive and provide a good service. It wouldn't be so bad if they used only their own money, but the government subsidised them, which means that I paid for the infrastructure as well.
I wonder if you know the meaning of the word 'apathetic' in the first place
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give them some credit and stop being such a pain in the ass for the rest of Malaysians.
Credit is given when credit is due, and they've not done what I deem necessary to give them any sort of credit. Until they can make a promise and even put it in my contract, guaranteeing a certain level of service quality, only then I'll give them credit because it shows effort and commitment to quality.
Just watch, as most of you are happy with unifi now, give it sometime, and you'll all be complaining like you did with streamyx, and why? Because you all signed up for a 2 year contract which doesn't promise or guarantee you anything and you can't do shit about it. You never fought for your own rights as consumers. and you will rightly get fleeced because of it.
If you ever used the internet in other countries, then you'll know why I say their service is sub-standard and this is not my opinion alone. Friend who came back after studying for a few years in US, UK, AU, JP all say the same thing, internet here sucks. What's the main difference in these countries? The consumers fight for their rights, and make the companies listen.