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Unifi Boycott Unifi - capped connection

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silverhawk
post Mar 25 2010, 08:03 PM

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QUOTE(lightonokira @ Mar 25 2010, 08:00 PM)
hmm

lets make a poll

well im pretty sure ppl will vote unlimited..

60gb pday is ridiculous?? why so?
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what are you downloading EVERYDAY that would justifiy such a bandwidth usage?

If you unlimited as an option, for sure most people will choose that. Its like I make a poll to price a BMW. I put the poll "RM100". You would choose that option also even though you know its stupid laugh.gif
silverhawk
post Mar 25 2010, 08:13 PM

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QUOTE(rajulkabir @ Mar 25 2010, 08:10 PM)
I must say, that if it's true that they are capping at 2GB/day instead of 60GB/month, I don't find that acceptable. There are days when someone might need to do a lot of transferring, and other days when they might not.

Also, it's important to recognize that 60GB/month is NOT the same as 2GB/day. If they are advertising it as 60GB/day but then implementing the limit at 2GB/day, then someone should take them to court, because they lied.

If they are playing fast and loose with the granularity of their usage threshholds, then they might as well say that 2GB/day is a 185kb per second cap. That is, 0.185mbps service.
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Which is one reason I'm pissed at it. 60GB a month isn't that bad, though its still quite low. However if its 2GB/day, then its just plain ridiculous. There's absolutely no point in going for HSBB then.


silverhawk
post Mar 25 2010, 09:57 PM

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Who's the smart mod that went and merge the boycott topic with this one? The two topics are of an entirely different nature.


silverhawk
post Mar 26 2010, 12:13 PM

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QUOTE(b00n @ Mar 26 2010, 09:59 AM)
To answer your query, the topic was merged because there's an earlier topic on "Rants" created by Roxygal:
And since this topic was created later in regards to "rants" also although of different nature (capping vs slowness/connectivity); I decided to merge it together.

Maybe it's my mistake for doing that, but I see too many similar topics around (was clearing couple topics in regards to HSBB). Anyway, thanks to wKkay who rectified the situation.
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No prob mate smile.gif

Thx to wkkay for clearing it up as well. Splitting up a merge topic isn't easy normally laugh.gif Appreciate the effort.

Added on March 26, 2010, 12:14 pm
QUOTE(Matrix @ Mar 26 2010, 10:23 AM)
The Star also highlight the capped issue:

http://thestar.com.my/news/story.asp?file=...0663&sec=nation
PETALING JAYA: After the excitement of Telekom Malaysia unveiling UniFi, its high-speed broadband service that offers Internet speeds of up to 20 megabits per second (Mbps), the bubble burst for many consumers here.

Some are disappointed over what they feel are expensive charges for the packages for home users: RM149 for 5Mbps, RM199 for 10Mbps, and RM249 for 20Mbps.

In Singapore, a 1Gbps (gigabit per second) service – which is five times the speed of a 20Mbps connection – only costs about RM200.

But the real disappointment is the realisation that the UniFi packages have a cap on the amount of data that can be downloaded.

The consumers bristled when they learned that the 5Mbps service is capped at 60GB of data per month. The 10Mbps service is capped at 90GB while the 20Mbps service has a 120GB cap.

They were even more disappointed to learn that the data download caps are calculated on a daily basis.

Consumers were further horrified to learn that if they exceeded their daily download limit, their high-speed broadband connections would be throttled down to about 10% of the purchased speed.

Telekom Malaysia CEO Datuk Zamzamzairani Mohd Isa said at a press conference to announce the UniFi pricing yesterday that the measures were part of its Fair Usage Policy.

“This policy is a standard industry practice to ensure that all subscribers get to enjoy the same web surfing quality,” he said.

Prime Minister Datuk Seri Najib Tun Razak launched UniFi at the Dataran Merdeka in Kuala Lumpur on Wednesday night.
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Looks like our facebook page had some effect biggrin.gif

This post has been edited by silverhawk: Mar 26 2010, 12:14 PM
silverhawk
post Mar 26 2010, 01:07 PM

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Created a simple signature to use

user posted image

CODE

[url=http://www.facebook.com/pages/Boycott-TmNETs-HSBB-UniFi/105204452847672][img]http://img689.imageshack.us/img689/3993/unifitaknaksig.png[/img][/url]


This post has been edited by silverhawk: Mar 26 2010, 01:08 PM
silverhawk
post Mar 26 2010, 01:10 PM

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QUOTE(MX510 @ Mar 26 2010, 01:04 PM)
Ok latest info from TMNut

LATEST: NO volume cap 4 all unifi packages 4 now.Decision due to public feedback.TMwill only monitor usage pattern 4 time being
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really? where's the source?
silverhawk
post Mar 26 2010, 01:20 PM

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QUOTE(Loreburner @ Mar 26 2010, 01:15 PM)
No more caps according this articlearticle.

TMnut officials read Lowyat I guess. Remember to rant like hell to get what packages we reasonably deserve.
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Join the boycott on the facebook page, which is more likely how the word got out
silverhawk
post Mar 26 2010, 01:22 PM

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QUOTE(Enigmatic @ Mar 26 2010, 01:20 PM)
laugh.gif
It was already mentioned on the official HSBB thread that UniFi will not be capping until much later during the year or next year, during this period they'll be doing "monitoring of bandwidth usage" only.
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That's still stupid, they hook you in on a 2 year contract, then they can cap you however you want and you can't do shit? We rather they make a commitment now so we know what we're going to be paying for the next 2 years
silverhawk
post Mar 26 2010, 01:42 PM

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QUOTE(hexen7 @ Mar 26 2010, 01:32 PM)
Unifi Sales must be very low atm, hence the No Cap for the 'moment' strategy
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yea and they think we're idiots to fall for it. we shld call out their bs and mk sure others do not fall for it.

silverhawk
post Mar 26 2010, 02:12 PM

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QUOTE(eric.tangps @ Mar 26 2010, 02:00 PM)
Cap or no cap, there is 2 years bonded contract.  Once signed on the 'X', if they cap.. then???
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which is why we need them to promise, commit and deliver instead of giving ambiguous answers n not keeping to promises
silverhawk
post Mar 26 2010, 02:25 PM

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QUOTE(Matrix @ Mar 26 2010, 02:16 PM)
Becareful people!!! i think we can take this to tribunal court!!!

Look at their T&C!!!!

http://www.tm.com.my/sitemap/Pages/Terms.aspx

ACCEPTANCE OF TERMS - GENERAL
1.1. The use of TM Website is subject to the terms and conditions (“T&C”) provided herein. By accessing and using TM Website you agree to be bound by this T&C and any modifications and amendments, which may be posted by TM on TM Website from time to time. 
1.2 You agree that TM may modify and amend this T&C at any time without notice. Unless explicitly stated otherwise, any new service introduced by TM, shall be subject to this T&C. All such notices are hereby incorporated by reference into the T&C. You are responsible for regularly reviewing TM’s T&C posted on TM Website. By continuing to use TM Website, you are deemed to have agreed to be bound by any modifications and amendments to this T&C.
1.3 You can access TM Website home page and browse the Website without disclosing your personal data. The service and links of the TM Website may include links to third party websites and are subject to Section 7 herein.
1.4 Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries that do not have similar protection regarding your data and it’s use as set out in this terms and conditions. By submitting your information you consent to these transfers.
1.5 "You" shall mean any user of TM Website. 
1.6 “TM” shall mean Telekom Malaysia Berhad and “TM Group” shall mean any subsidiary and affiliate companies of Telekom Malaysia Berhad. 
1.7 “TM Service” shall mean the telecommunications and multimedia services and products provided and made available to you by TM Group.
===========================================================================================

WAHHHHH!!! Like that also can!! They can amend the T&C anytime whether u like it or not!! Then what's the point of a T&C?? No need lar. Just say you cakap saja. Whatever TM said is da law!!!

doh.gif
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that is normal for most t&c but if tmnet changes the terms i would like to see them renegotiate my contract or lwt me keep the contract i signed not affected by the new changes.

it is afterall a CONTRACT n should b treated as such
silverhawk
post Mar 26 2010, 02:36 PM

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QUOTE(liquidsny @ Mar 26 2010, 02:26 PM)
mayb u shld include cheaper price in boycott. cheaper as in cheaper bcoz it's expensive... not bcoz of the capped thing...
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ts in da picture leh lol
the page u can write anything u want. as long as u're unhappy with unifi's plans
silverhawk
post Mar 26 2010, 08:16 PM

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I actually think the business plans is good for business users. Its relatively cheap for what you're getting compared to current soho packages for streamyx
silverhawk
post Mar 26 2010, 09:09 PM

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Don't fall for the "no cap" line.

What they are saying is that there's no cap "FOR NOW", while the monitor usage. They just want to hook you into subscribing to the package, and later they can say "we decided to cap you at 60GB like we originally planned" and you have no say cause they are doing exactly as they said they would.

Its not like we would get to see usage data or be able to verify its authenticity
silverhawk
post Mar 26 2010, 09:34 PM

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QUOTE(sg999 @ Mar 26 2010, 09:28 PM)
U FAIL LA!!!
streamyx ADSL 4M old tech can do it withoutl imit
why new tech HSBB 5m cannot do it????
what the f*** laugh.gif
u epxlain la~!

Its not about the tech, its about the expectations. They didn't implement caps for streamyx because of user expectations of bandwidth limits. They're not doing the same for HSBB because its a new product, so they want to implement the caps which they couldn't implement for streamyx.

QUOTE
UNLESS THEY REMOVE THE 60GB AT WEBSITE!
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No, unless there's an announcement by streamyx and written in black and white in the contract you sign. The website alone is not enough.
silverhawk
post Mar 26 2010, 09:56 PM

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QUOTE(slickz @ Mar 26 2010, 09:49 PM)
Can someone post the actual source from TM where it says you will be throttled if you hit more than 2GB per day? I searched in this thread and this is the first post that mentioned it. Searching google gives me yong kai loon's page. http://www.yongkailoon.com/
I find no mention of 2GB daily limit on TM's terms and condition site.

http://www.unifi.my/unifi/index.php?option...d=68&Itemid=214
Please don't get all hoo haa over nothing. Sheesh...
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It was mentioned in the site before this that the 60GB is pro-rated throughout the month. There was also a scanned image of the announcement as well with the point highlighted. Its in one of the HSBB topics, but not sure which. You can look for it if you want, we wouldn't be making so much noise about it if that wasn't the case.

They might have changed the policy for now, but they have not made such a change clear to us. Seems like tmnet has lousy PR

Added on March 26, 2010, 9:57 pm
QUOTE(sg999 @ Mar 26 2010, 09:51 PM)
haha
u r correct
but i remember streamyx starting also capcapcap
no ppl mau sign
hahaha
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Streamyx was never "capped". It was charged per hour at first, only later did the unlimitted plan come out.

This post has been edited by silverhawk: Mar 26 2010, 09:57 PM
silverhawk
post Mar 26 2010, 10:04 PM

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QUOTE(powerfulcool @ Mar 26 2010, 09:58 PM)
hmm this is tough ler.. hard to know who to believe ... some say got caps, the rest say no more caps.. lol
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tmnet is hoping the "no cap" will entice some of you, but still confusing and ambiguous enough that if you sign up, they can change their mind anytime.

Which is why I'm advocating that you guys don't sign up for anything until they can come up black and white what is offered and how they plan to treat the 2 year contract.
silverhawk
post Mar 26 2010, 10:08 PM

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QUOTE(slickz @ Mar 26 2010, 10:03 PM)
oh, thank god SOMEone is civilized in this forum . I'm not supporting anyone, just looking for the truth. I got a copy of the brochure back home. I'll take a closer look at it. I'll ask around too and see if I can get more light on this.

Well at the very least, TM actually responded to the public. As screwed up as the streamyx used to be, it seems that they're taking things in the right direction.
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If i remember correctly, it looked more like a newspaper scan/picture, either way I'll try to dig up the image for you if I can find it, otherwise I'll check the newspapers again to see if its there.
silverhawk
post Mar 27 2010, 08:27 AM

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QUOTE(Wan @ Mar 27 2010, 01:08 AM)
TM said themselves that FUP will be implemented across all type of services they offer. They just don't know how much to cap us yet. They're trying to get peoples feedback by saying they would have caps on the current Unifi packages. Even streamyx won't get away from it. Goodbye download 24/7 I guess soon.
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this is one reason why we need to get the caps for unifi right. can u imagine what the caps on 1mbps streamys will be if 5mbps unifi is just 60gb?

things will scale so expect streamyx to be 10gb or sumthing
silverhawk
post Mar 28 2010, 12:51 AM

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QUOTE(Eoma @ Mar 27 2010, 10:15 PM)
Why is there no boycott when Astro says you need to buy a 2nd decoder to watch 2 channels simultaneously ?
If you want >60GB shared between more than 1 user, get a 2nd account. or a higher package ? Far fetched ?

My opinion lah: Greed and fear. A knee-jerk reaction.

Well, if the united malaysian front for "I-want-to-download-more-than-60GB-of-patches-linux distros-email-youtube-a-month" (snigger) can "overturn" TM's capping decision,
I'd like to see what they can do regarding the Astro issue.
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Because it so happens that when it comes to unifi, there are people who are willing to voice out. If you want to voice out about astro, be my guest.

Do I want them to make it uncapped? That would be nice, but its not what I'm asking for. I'm asking for a revision in the cap sizes because 60GB is seriously way too low for 5mbps. To me, it doesn't seem to cater to the whole idea of a high speed broadband plan, it doesn't seem to be pushing the country forward in terms of technology and mindset.

Whether the downloads are legal or illegal, is not the point, the future ahead of us is one where bandwidth usage will be high. We can already download original games through steam, and games are getting larger and larger. Youtube itself already offers high definition, lets not forget sites like divx stage 6. What about songs which people can download via itunes?

There will always be abusers, which is why I don't mind the cap, keeps things levelled, but the cap has to be right for the speed as well. If they want to make a 60GB plan, I can accept that, if they charge like RM60 for it.

Tmnet just wants to squeeze as much money out of us without investing in better international bandwidth. and they will continue to blame the users. Is that how a company should be running a business? Blaming its users? Think about it for a second before you come up with a response.
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