This is just an opinion, which may not be popular with most....

Maybe they should just sell additional data usage packages instead of capping speeds.

1. Package should be at a low price entry point, eg RM90 with say 60GB limit.
This will help increase broadband usage due to the lower pricing.

This should be enough for most light to medium users.

2. If you want more data usage, you pay additional for it, say RM30 per 50GB block. So if you want to use say 200GB a month, you would pay a total of RM180 or so. This should be enough for a heavier user. Even heavier user will have to pay even more.

This will help with fair usage while not affecting connection speeds. It may help with network performance and improve quality of service for all users. There may be no need for throttling connections if the network is not congested.

The above is just examples. The point is pay per data usage method.

As I've said before, if they decide to have data transfer limits, its going to be the heavy downloaders that are most affected. If Unifi has data transfer limits (either straight away or in the future), it is likely that Streamyx will also have them. There is already indication of this in what is said in the Streamyx users FAQ.

In case I was not clear, in my example, the base package price is RM90.You have to pay that minimum. Each additional 50Gb you want, you pay RM30 on top of the base price. So there is no RM30 package.

Reasons for doing this way could be:

1. they are serious about increasing broadband usage in the country.
2. they want fair usage for all users
3. they want to curb online piracy
4. they want to ensure less network congestion
5. they can earn more from heavier users (ie pay per usage method) and hopefully improve their network or international link capacity. As time passes, they can even consider increasing the quoatas depending on how much capacity they have

First of all, I already said in my post that this was just an example to show my point. I did not say that that should be the price. Of course there should be research done to find a proper price point.

Secondly, you don't need to always compare with Streamyx prices. For example, most people say RM88 is already too much for 1M. So lets say that 1M should really only be say for example RM40. Then your comparison of prices would be different wouldn't it?

I hope you see the point, not just look at the figures.

When HSBB was first announced, they used to refer to 10-100Mbps for consumers and 100-1000Mbps for corporate. Now there is a 5Mbps package also.

Could the reason be as follows:

1. This is mainly to entice 4Mbps users to the 5Mbps package. After all the Streamyx Super Upgrade deals were mainly for 512/1/2M users only. 4M combo is RM160 anyway, so RM149 is attractive.

2. By having a 5M package at RM149, then the 10M at RM199, it is likely that people will think might as well get the 10M (double the speed) for RM50 extra. Thus more people will subscribe to RM199.

Maybe they underestimated how users would react to the cap. Their FAQ already had said that they would look into it. For some reason, they already put in the cap in the advertisements. Normally, they would have left out the cap for now, then introduced it later. Maybe they will soon announce they are removing the cap for now if they find users not signing up due to that.

After all the feedback TM gets, don't be surprised if Streamyx packages will have data transfer quota, eg:

1Mbps = 10GB
2Mbps = 20GB
4Mbps = 40GB

Then all will start thinking Unifi packages may be attractive.

There seems to be a lot of different information being posted by users here. For example, some say it is 60GB per month. Some say it is counted based on 2GB per day. Some say the speed will be reduced to 1Mb after reaching the cap.

I have been told earlier that the speed will be reduced to 50% after reaching the cap. Now I have been told that there is no capping for this year. It starts next year. The speed will be reduced to 200Kbps (5M), 500Kbps (10M), 1000Kbps (20M).

So go ahead and call 1 300 88 1222 and find out more info and post here until we get a consistent answer.

I heard on TV news just now, TM person (not sure, maybe CEO?) saying about Unifi packages. There is a cap for the packages. Did not mention if this yer it is waived or not as I was told earlier. Said that once cap is reached, speed will drop to "something like 10%".

This I suppose should be right instead of what customer service is telling about extra charges etc etc. But I wish someone could really confirm properly.

I didn't hear : Reducing BY. Reducing TO. Big difference.

I am told again that there is no cap during try and buy (trial) period till end of Jun. Was also told maybe no cap till end of year. Details of cap will only be known later. When asked how to sign a 24 month contract without knowing exact details, did not get an answer... because they don't know how to answer that.

Looks like try and buy does not mean we try then we buy. Its TM try to see if we buy or not...

I believe if you sign up now, the 1st 3 months is free. That is the try and buy period (Apr to Jun). You can then decide if you want to continue. I think the 24 month contract starts from that point. I honestly did not ask much more on that since I can't even get basic info. Please call 1 300 88 1222 and confirm on this if you want and also let us know here.

Someone needs to verify this. I am not sure if the 24 months starts from the day you sign up or from after the 3 months. It should be after the 3 months since it is called try and buy. I try for 3 months, then I decide if I want to buy or not. But since it is TM, please verify carefully first.

For voice line, it seems you cannot retain your existing number. Because different technologies. Its only a number, surely there is a way to get the system or exchange etc to use the same number. So if you want your old number, you have to continue paying your regular phone line too. Or get a new number. If you decide to cancel Unifi for some reason, you also lose that new number and have to apply a regular number again.

For IPTV, later if they have premium channels, you would have to pay extra to purchase shows (like a season of a particular show). How much? Don't know yet. Video on demand also needs to be purchased. How much? Don't know yet. Something to do with purchasing points and using that to get what you want. How much? Don't know yet. How to signup if most information not available?

IMO, there should be a Unifi Internet package with voice, IPTV etc being optional add-ons.

It does seem that this has been rushed to cater to the launch yesterday. New products will of course have teething problems. But hasn't anyone at TM figured out over the past few months that users will ask such questions and prepared for it?

I can't find it on their site. Can anyone? The customer service is closed, so I cannot verify again. Earlier they told me that it is try and buy for 3 months.

I could only find this. It is mentioned in the 1st paragraph that the subscription is waived til Jun.

http://toomalaysian.blogspot.com/

I was just saying that it is something to be aware of. There are still people who use their fixed line, maybe all their family and friends have the number or etc. Also I wonder how a company would deal with a phone number change? Unless TM can retain the number of those packages.

To be fair, most T&C has some clause like that. It is sort of a standard practice.