Overall, good service from Harvey Norman Midvalley. Especially the manager Mr. Leicester for his good service
This post has been edited by royle: Jul 21 2010, 01:22 AM
Panasonic Viera TV Fan Club V.1, Plasma, LCD & LED models.
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 Jul 21 2010, 01:21 AM
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#1
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Junior Member
105 posts Joined: Jun 2006  
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Just got my 50" v20 today from harvey norman. Initially booked the 42" but Panasonic messed up with the stock system, there is no stock for 42' until end of the month. For compensation, harvey norman upgrade my 42" to 50" at no extra charges.
Overall, good service from Harvey Norman Midvalley. Especially the manager Mr. Leicester for his good service This post has been edited by royle: Jul 21 2010, 01:22 AM |
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Jul 22 2010, 01:19 PM
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#2
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105 posts Joined: Jun 2006
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QUOTE(vincentboleh @ Jul 22 2010, 10:36 AM) Agree with Mai Kai Tan; where got "Frogs Jump on the Street Everywhere" (Cantonese - KAP NAH CHUI KAI TILL). I know it sounds unbelivable. but this is the picture   I can even show u the invoice if you want. i have also checked the usage, its 0 hours 0 times. I was told by the manager they will charge the price differences from Panasonic as they messed up with the stock system. 
This post has been edited by royle: Jul 22 2010, 01:23 PM |
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Jul 22 2010, 01:33 PM
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#3
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105 posts Joined: Jun 2006
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QUOTE(Skylinestar @ Jul 22 2010, 01:30 PM) OMG, you're one of the luckiest man in malaysia. yeah, i have waited for a week plus and have to keep calling. Until i cannot tahan then i send a complain letter to them. I was approached then by their manager and was told that panasonic wont have the stock until the end of the month. So he offered the 50' to me. Added on July 22, 2010, 1:35 pm QUOTE(michaeltan1943 @ Jul 22 2010, 10:00 AM) I remember buying a Mercedes E200 but the dealership gave me a Mercedes S500 because they did not have stock of the E200. I am not bullshitting.. lolSo many bullshitters in town nowadays. Added on July 22, 2010, 1:37 pm QUOTE(Zaa @ Jul 21 2010, 05:50 PM) Does anyone know how I can tell the duration that the TV has been in use for? Thanks QUOTE(PoorMan @ Jun 19 2010, 08:21 PM) To access service menu which I got from the Panny S10 thread here (be careful when accessing service menu and do not change any settings there): This post has been edited by royle: Jul 22 2010, 01:37 PMCODE # Hold down the {VOL -} button ON THE PLASMA TV itself. Not Remote # Press the {RECALL} button on the remote control 3 times # The Service Menu will be displayed. # Use the {2} buttons to select "SRV-TOOL" and press the {OK} button to access it. # HIGHLIGHT the box on the right side of the last option: (Navigate by using the arrow buttons on the remote) _______________________________________
# Then press and hold the {MUTE} button on the remote for 3 seconds. TIME = Hours and Minutes of Operation. COUNT = Times the Plasma was Powered On. # To exit, press & hold the {POWER} button ON THE TV for few seconds. |
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Jul 22 2010, 01:58 PM
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#4
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Junior Member
105 posts Joined: Jun 2006
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QUOTE(michaeltan1943 @ Jul 22 2010, 01:44 PM) Pls also post a pix of the receipt too. Preferably beside the picture of the 50 inch box. You seriously owe me an apology for calling me bullshitting.  [attachmentid=1687965] This post has been edited by royle: Jul 22 2010, 07:26 PM |
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Jul 22 2010, 02:14 PM
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#5
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105 posts Joined: Jun 2006
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QUOTE(michaeltan1943 @ Jul 22 2010, 02:07 PM) It does not prove anything. There is no price at all. It could be a printing error, instead of 50, they put 42. aiyoh.....Show the price and the whole receipt. RM4599 + Extended warranty 699 = RM5298 [attachmentid=1687980] This post has been edited by royle: Jul 22 2010, 02:43 PM |
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Jul 22 2010, 07:19 PM
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#6
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QUOTE(vincentboleh @ Jul 22 2010, 04:04 PM) Congrats! you got a unit with the Vendor's only display unit price (usually ~25% RRP @RM6,499) I am sorry if i caused any inconvenience. I have taken out the picture already. The reason i posted its to show that Harvey Norman actually stands at customers side should anything went wrong. I was told that Panasonic actually give permission to their salesman to proceed to any sales even if there is no stock. I was lied and given false promise about the delivery date despite the fact that there is no stock from Panasonic. And no, i dont think this is their Vendor's only display unit set. The vendor's only display unit set is sitting in the store.No wonder HN is not displaying this unit at their outlet; 50U is displayed instead. Insurance at HN is a bit high but who cares, as long as you get a surprise, why not. It is a bit unethical to show your receipt publicly as this will attract discomfort among other dealers. You need not challenge Mai Kai Tan as long as you know that the truth will prevail. Added on July 22, 2010, 7:31 pm QUOTE(michaeltan1943 @ Jul 22 2010, 05:22 PM) congrats also. Apologise to you. no problem, bro.Why unethical? At least we know how much of margin dealers make. So when they tell us, "kita untung RM50 sahaja," we know better I think they have a market price to follow. No one should go below the price. This is what i gather after all the surveys from different shops. They all can actually offer the same lowest price one. You just have to keep asking and comparing. this is when which dealer offers the best service comes in... This post has been edited by royle: Jul 22 2010, 09:01 PM |
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