stupid screamyx.....
i knew youtube was throttled, but didnt expect them to throttle to ~150kbps...
i was curious why even 360p video loading so damn slow, then i turn on my router's network monitoring graph...it shows the traffic in is around 130kbps, and sometimes drop ti 80kbps, and spike to 300kbps...
then i try facebook video, instant 1.3Mbps...
so now we have to use VPN to get to youtube? stupid enough

if u getting that kind of speed, i recommend u reset IP...works for me most of the time, even if i get back same ip range

Darn stupid screamyx....made complain as soon as the outage fix date cos they throttle me...from 1.5mbps become 0.45mbps...

i used network monitoring graph on my router and check on the graph pattern, it goes to 440kbps, and from there the line is pretty straight liao..no major spiking...

i try complain, they keep saying reset port reset port...annoying as hell..
then finally, i manage to convince them to open report for me, then the technician say my port was adjusted last thursday, i went back home check, and it's still the same, then the other day dunno why they called my mom's number, as a result, the report was close due to misunderstanding...

then i complain again say report was closed due to misunderstanding, they reopen back...saturday afternoon, a technician call and ask about details, i told him is my account got throttled..but apparently, he doesnt understand the term 'throttling' as well, so i just tell him my account is limited to slower speed, not my port issue. he say he need to check and call me back, then never call back again. Until monday, a customer technical assistant called and say my account is adjusted to same speed..but, i go home test..same shit again..zzzzz..last night i go complain again, the best part is, the fella suggest might be my modem/router causing the problem, and my account is adjusted to 1.5M.

So i tot give port resetting a try, but didnt work, so i call back again, told him i just perform a port reset..and guess what, he say "sir, this might be caused by the port, so maybe i help u reset it?" stupid fellas, i just told him i gone thru that process and he wants to try repeat again..zzzz

dunno why the hell they can screw up to this extend one..and somemore i really think they should increase their quality on customer technical assistant...

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Added on May 12, 2010, 11:01 amjust read the previous page...looks like it's a common problem...

with such fakap condition, i really thinking switching Unifi, or check if Time offers service in my area a not..

This post has been edited by BBXiong: May 12 2010, 11:01 AM

ya lor...just now technician called up and ask me some of my details, i just told him before this got throttle before, and i can be very sure that this time it's the same issue as well..he sounded somewhat convinced and say will give it a check, and will need to arrange technician to come check on the speed as well...so i told him this weekend, since normal days need to work, and no one in the house knows about these except for me @@

i think it's time we group request other ISP like Time/Sentralfon to expand to more housing area...i am tired and sick of this...

last night called again...guess what, they say my problem not yet resolve, so transfer me to level 2 technical helpdesk. so i ask how come slow speed, the fella say server is showing my speed to be 1.5M, but he detects weak signal from port to modem..so i ask, if it's a weak signal, it should be frequent dc + fluctuating speed, how come my connection is stable and peaked at 450kbps? is this throttling..and their reply:
"No sir, we here at TM never tries to limit customer's speed one...about the previous case u mentioned about u got limited to a slower speed, that must be one or two of those rare cases maybe caused by technician when doing account maintainance...i can ensure you we do not do that, and this will not happen to u"..i hear that i straight there...

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Added on May 13, 2010, 1:59 pmtoday also they say sending a technician to come check my house outside...and will call me to let me know his finding, but until now also not yet call me...

This post has been edited by BBXiong: May 13 2010, 01:59 PM

ya la...yesterday i play team fortress 2, wanna snipe also cannot...i aim head nicely, but when i shot, thanks to the latency,keep missing my shots @@

international? yesterday i play TF2 on local server host also the ping can go from 50ms - 300ms one...and frequent dc, unstable speed

everyone

stupid TM...say gonna send technician here today....until now also no calls from them.....zzzzz

yours not as worse as mine.....my download IS my upload now @@

This post has been edited by BBXiong: May 19 2010, 11:07 AM

imagine it's ur own bandwidth...@@
of cos, impossible with TM/Streamyx

haha...speed burst can la...

do we have much alternative ISP in malaysia that doesnt suck?
i honestly feel like changing ISP now...streamyx is just too inconsistent

stupid screamyx....my report has been open for almost 3 weeks now, and all they do is call daily to ask if my speed is back...zzzz...never even send any technician to come check before...bloody bastards...