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 Those who recently deal with Monoprice, BEWARE!, Only those using Credit or Debit cards

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TSlow98944
post Mar 10 2010, 09:06 PM, updated 16y ago

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Reports of Compromised CC Information at Monoprice

Blu-ray Movies Popular audio/video cable retailer Monoprice has temporarily closed its website until March 15 while it performs "maintenance." The website doesn't go into further detail, but it allegedly shuttered after receiving several emails and phone calls from customers complaining about "odd" charges on the credit and debit cards they had used when purchasing from Monoprice. Customers are advised to watch their credit card statements very closely.

The company released this statement:


QUOTE
A few of our customers recently reported to us that information from credit cards they used on the Monoprice website had been misused. We promptly began an investigation with the help of expert computer forensic investigators to determine if any card data had been stolen from our computers.

To date, the investigators have found no evidence that card information has been stolen from Monoprice's computer network. As a precaution to ensure that our customers' information is not at risk, we have taken our website offline temporarily while we and our investigators complete the audit of our computer network.

We want to ensure that there is no security vulnerability in any part of our computer network system. We notified local and federal law enforcement agencies, our credit card processing business partners, and all credit card companies that some of our customers reported concerns regarding their card information to us.

We also advised these entities that we are working with outside security specialists to determine if there was breach of our computer system. We will post additional information when it is available. We regret any inconvenience that our investigation and the temporary suspension of the Monoprice website may have caused you. Thank you so much for your great support.


Source: http://www.blu-ray.com/news/?id=4269

chewkl
post Mar 10 2010, 09:35 PM

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Oh fark!!!
azbro
post Mar 10 2010, 09:55 PM

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i think nowadays if activate an additional Visa / Mastercard password should still be safe right?

I mean the small Visa or Mastercard windows that comes out asking for the password (which needs to be keyed in using the onscreen keyboard) before any payment is made.
htkaki
post Mar 10 2010, 10:09 PM

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Yes, that should be safe.

I wonder Taukeh mpyw knew abt this or not.
kianwee
post Mar 10 2010, 10:42 PM

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Aiks.... cheapo cables also wanna bootleg? hmm.gif

Lucky futureshop no such problem
TSlow98944
post Mar 11 2010, 10:17 AM

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I read the comments in that source, seem like lot of them credit or debit cards had been used by someone else. hmm.gif Maybe those thiefs only steal credit or debit cards issued in US? hmm.gif


Added on March 11, 2010, 10:20 amTheir website is okay lo. But the notice still there. I wonder, before this issue solve, is there anyone dare to use their credit or debit cards there? laugh.gif Useless that credit or debit don't belong to the user him or herself.

This post has been edited by low98944: Mar 11 2010, 10:20 AM
mpyw
post Mar 11 2010, 10:23 AM

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QUOTE(htkaki @ Mar 10 2010, 10:09 PM)
Yes, that should be safe.

I wonder Taukeh mpyw knew abt this or not.
*
Me paying using paypal..... sweat.gif
Skylinestar
post Mar 14 2010, 11:03 PM

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does monoprice do international shipping to malaysia? how's the shipping charges? how long it takes to reach here?

This post has been edited by Skylinestar: Mar 14 2010, 11:14 PM

 

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