Saya hendak melanggan package ini:


Rumah saya dahulu nya mempunyai talian tetap akan tetapi pasal suma orang kat rumah dah guna telefon, maka that fix line has been terminated.
Soalan saya di sini:

1. Apabila saya hendak mendaftar, adakah saya perlu membuat apa-apa bayaran pada waktu itu di:
a) TMpoint
b) Streamyx Agent

2. Mengikut apa yang dikatakan dalam iklan tersebut, bill fix line akan di integrate dengan bill streamyx. Jadi, saya mendapat satu bill sahaja. Benarkah?

3. Pada pemasangan oleh kontaktor, adakah saya perlu membayar RM30 or RM50 kerana saya dahulunya ada line telephone tetapi sudah diterminate.

4. Apabila pemasangan bagi talian baru dilakukan, setiap meter tambahan daripada 5 meter yang diperuntukkan akan di charge RM5. Jadi, adakah jarak tersebut mengambil kira jarak tiang telefon di luar rumah ke kediaman saya?

5. Untuk bil bulan pertama, kedua dan ketiga, berapakah saya harus bayar?

6. Berapa lama masa yang biasanya diperuntukkan daripada tarikh kita mendaftar ke tempoh mendapat talian telefon baru dan streamyx sekali?

Maaf daripada saya sekiranya banyak persoalan di sini.

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Added on June 29, 2011, 5:15 pm1) I just went to TMpoint to ask about my previous terminated line and also asking about to subscribe TM Fixed Line + Streamyx BB 1.0 Mbps

2) My previous number have outstanding amount of RM42.80 and i need to settle the payment first before asking for a new line along with Streamyx BB 1.0 Mbps.

3) I paid the outstanding amount and this Friday I'll go back again to TMpoint to register the new phone line along with Streamyx BB 1.0 Mbps.

4) Just to make sure that i can have both fixed line + streamyx being install in a week, i'll perhaps say "next two weeks i need to go to K.L. Could you please put this as "Urgent Application" and put it right on front of the application?". hehehe

This post has been edited by tai_digidestany: Jun 29 2011, 05:15 PM

Just went to TMpoint to register my TM fixed line so that i can pasang Streamyx BB 1Mbps.
Total payment was RM95 inclusive RM10 stamp duty and RM10 charge for picking up my own number.
I see the receipt slip and realized that i'll get a Motorola deck phone.

P/s: I tried to ask the staff to get me a D-Link wireless modem but she said it is up to the stock thus I can't choose any wifi modem model.

how do you know that?
the bill is still the same price or increase to 2Mbps price?

Guys, as the kontraktor to pasang the phone line will come either today or monday, i need to ask this.

1. The phone line i want to pasang tengah rumah. Can the kontraktor actually do the drilling so that the wire can pass through the house?

2. Got other charge or not or just pay RM50?

Yes, my house did have a phone socket once but terminated since all people in the house have handphone.
But now need to install a new fix line so that they can installed streamyx later on.

At 11.30 a.m just now, TM contractor called me and i set up the installation of the new line by today since they said they can do it by today.
It took them only 30 minutes to pasang the new wire and the phone.
They also give the deck phone on the spot!

[

The contractor removed the old phone line wire[SIZE=7]



The contractor installing the new phone line wire[SIZE=7]



The new phone deck, Motorola, that they gave on the spot![SIZE=7]

The total cost was RM50. Next week, according to them, the TM technician will install the Streamyx. Simply can't wait.
But may i know when they will come to my house exactly?
Is there's any link provided for me to check the appointed date and time?

According to the link, they will pasang my Streamyx on the 5th July 2011!
Looking forward to it.

J is still red colour. I see an "S" too.
What does it mean?

Here is one too.



Under the status still "under installation"

And can i start to register online at TM Online for me to pay my bill online in the future?

At least good one from TM.

1. Register for a new fixed line with Streamyx Blockbuster 1Mbps yesterday, 30th June 2011.
2. TM Contractor went to my house to install the new fixed line and i got my deck phone on the spot too, 1st July 2011.
3.According to the schedule, my Streamyx will be install on 5th July 2011.

So far so good. I simply cannot wait.

This post has been edited by tai_digidestany: Jul 1 2011, 09:02 PM

Look carefully. It is "F" but still in red since belum pasang lagi maaa....
Oh oh oh...i just simply can't wait.

yeah, still can but since u want to apply 4Mbps, you have to make sure your line there very stable one.

Then, this Tuesday I'll try to pujuk my installer using my interpersonal skill.
Mana tau boleh dapat tinggi maaa

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Added on July 3, 2011, 9:19 am

Yay! The "F" turns green!
Fiber baby!

This post has been edited by tai_digidestany: Jul 3 2011, 09:19 AM

Wow!
From the initial 5th July, they want to pasang it on the 4th July. Even got the technician name and phone number But 8.00 p.m?
Ada ka orang pasang streamyx during that hour?

i did just now. he'll turn up around 11 a.m later on.
one question, if he pasang:-

1. can use straight away ka the internet?
2. can we ask him to put a name to our wifi and password?

They just installed it!!!!!


The technician install the streamyx


The technician setting up and configure the speed and router


I stated to him that there is 9 people in the house and he said, "What!? 1Mbps is not enough!".
So I asked him, as the technician, what he would do?
Hence, he said he'll configure it up above 1Mbps lah...hehehe

Here's the screenshot of the speed



Quite good also.

Question:

1. If I don't use my wifi, can i just switch off the modem and unplug it? Anything bad will happen if i do that?

This post has been edited by tai_digidestany: Jul 4 2011, 11:35 AM

Oh, so i just switch it on when i want to use it, is it?

Wifi Password: Done
SSID Name: Done
Streamyx ppope password: Dunno. Is it the login id name when you access your router?

I know the default one is 'tmadmin'.
but then on how to change it.
later on takut ada orang change it maa...

Got it!
Thank you.
I manage to change the password.

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Added on July 5, 2011, 11:26 am

Hehehehehe. Very fast one. Okay la around 100KBps rather than nothing.

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Added on July 13, 2011, 10:15 am1MBps that i langgan but see what i got?






This post has been edited by tai_digidestany: Jul 13 2011, 10:15 AM

Have you try to restart your router?
And check at your router setting the speed that they put up?
Usually 4Mbps they put as 5024kbps.

Do send all the attachments that you post here and lodge your report to help@tm.net.my
In the previous posts, some forumers also have this problem but been solved when they did this.