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Streamyx Streamyx "BLOCKBUSTER DEALS", Update 25/3/10: 2Mb RM130, 4Mb RM140

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shinchan5347
post Jul 18 2011, 08:58 PM

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i have upgraded my 1mbps to 4mbps but my speed is still on 1mbps..i called 100 then they said that they had released the speed according to 4mbps speed...the technician said they had configured my settings..untill now almost 2 weeks nothing happen..they keep blaming each other..sad.gif
here is the status

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Added on July 18, 2011, 9:02 pmi think i want to configured it by myself is it possible?because in TM system i had upgraded to 4mbps that means i have to pay 140 in next following bill and they had released my speed

This post has been edited by shinchan5347: Jul 18 2011, 09:02 PM
shinchan5347
post Jul 19 2011, 10:40 AM

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QUOTE(tai_digidestany @ Jul 19 2011, 10:16 AM)
Have you try to restart your router?
And check at your router setting the speed that they put up?
Usually 4Mbps they put as 5024kbps.
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I have turn off my router for several times but nothing happen...the downstream rate is 2k something...Can I configured it by myself?


Added on July 19, 2011, 10:41 amBecause technician and tm keeps saying that they had done their work but till now it almost 2weeks nothing haPpen


Added on July 19, 2011, 11:08 amhere is my connection details
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This post has been edited by shinchan5347: Jul 19 2011, 11:09 AM
shinchan5347
post Jul 19 2011, 06:18 PM

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QUOTE(tai_digidestany @ Jul 19 2011, 11:38 AM)
Do send all the attachments that you post here and lodge your report to help@tm.net.my
In the previous posts, some forumers also have this problem but been solved when they did this.
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i mailed them this morning but till now they don't reply

 

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