Yes.. it depends on the area..
But RM88 installation fees is not charged for BB Deal...
I think she has mislead the information to you....

Mind to post your current line statistics?
Eg : Your downstream and upstream rate, SNR Margin and Line Attenuation

And regarding the installation fees, when you upgrade to BB Deal, there's no charges for installation. It's FOC fyi....
I just upgraded my line last week, and technician just came to my house on last Wednesday, suprisingly, he said that installation is FOC...
I paid nothing to him.... He just come to my house, check my line statistics, do some speedtest which I believe from his "uncapped" account, and it's confirm my line are able to support 4Mbps, he call TM directly to upgrade my speed at BRAS from 2Mbps to 4Mbps... Within 48 hours (or less I think), I'm enjoying 4Mbps (You can see my speedtest results at my signature below... eventhough it's not full 4Mbps, but I'm really satisfied with that speed...)

I think that TMpoint girl are confuse between normal 4Mbps and BBDeal one....

Wanna add some more, every TMPOINT have different kind of system... haish... Like my case, I'm using Streamyx Cool Unipack which is already terminated on October last year. Certain TMPOINT said that those who are using that packages CANNOT upgrade at all their speed... but Certain TMPOINT said CAN upgrade...

This post has been edited by AjkR06: Feb 11 2011, 01:04 PM

Definitely need to change your port at DSLAM...
If your current downstream value (let's say), is 1096Kbps (1Mbps), when u upgrade to 2 or 4Mbps, they need to change your port from 1047Kbps to 2096 or 4096Kbps in order for u to enjoy the 2 or 4Mbps speed.... Certain DSLAM (especially older one) doesn't have 2096 or 4096 Kbps port.... That's why it's subject to availability...

According to TMPOINT at my area when I go there to upgrade my Streamyx speed...,
he said that certain or probably all TM subscribers who resides at Perak, Selangor, KL, Pahang and Melaka cannot use MIPS anymore for sign up, upgrading, check the order status etc since TM already migrated to the new customer service system called iCARE Prime. It applies to me when I upgrading my Streamyx speed, I cannot check my status at MIPS while actually my upgrade has been done successfully at new platform. Don't get shocked when u wanna upgrade your streamyx via MIPS, suddenly you get this message :



Uploaded with ImageShack.us

It was not due to mips problem, but your account has been migrated to icare prime...
It seems that we cannot register online anymore, need to go to TMPOINT now....
or going through agent....

No.. RM110 is including phone rental...
So basically, u only pay RM110 per month if u not make any call to mobile numbers and fixed line which not falls under TM like maxis etc...

Is that your house already got phone socket? If that so, you just need to pay RM50 to them. Same case goes to me when I activate my phone line for my new house, the house developer already installed the phone socket at my living room (just under my home entertainment plug point). When the contractor come to my house, they straightly climb into the telephone pole located just behind my house, connect the drop copper wire to the distribution point at the pole and terminate it at the grey wire which is already concealed on my walls (he need to enter my roof and ceiling in order to connect it).

If your black drop cable is more than 5 meter (if i'm not mistaken), they will charge more to you...

This post has been edited by AjkR06: Jul 1 2011, 10:28 AM

I think the charges will be only RM30 since the drop wire already connected to your home. They just need to activate back your port at the exchange and configure your new phone at home...

http://sams.tm.net.my/marketingcenter/search.asp

Just enter your phone number/order number/streamyx user name.

How about your jumper? Is that the F or tick icon is Green or red?
F if you are using Fiber line, while tick symbol if your line is connected directly to the exchange..

J - means Jumper. Depending on your line, whether it is terminated at the street fiber cabinet or directly to the main exchange. For fiber cabinet, it will be marked as F while direct to the exchange is a tick sign. For red colour symbol, probably the jumper are still not done yet, or much more complicated cases, there's no free port available for u at the DSLAM/ DSLAM problem/ Port is "damaged" etc... Just hope that everything is fine... hahaha... But i think, since you just installed the phone line yesterday, their contractor still not jumper the port. Contractor name also not available. Try to check back the status using that system this Monday. If the contractor name is available (plus if the contractor name and contact number are available, usually that red F symbol will turn to green colour 'F'), you can straightly call them regarding your streamyx installation.

S - means Speed. If the contractor configure your port at it's existing (default) settings, there will be 'X' red colour symbol. Which means, there's no change in the port default speed. Example, usually for the newer IPDSLAM, the default speed configured is 2048/512 (download/upload). But if you upgraded your packages, let's say to 4Mbps, their appointed contractor will change your port speed, ranging from 4096/512 or if you can "pujuk that technician, they will cap it to 5024/512... In this case, that red 'X' symbol will change to tick green symbol which means, there are change to the port speed...

hahaha... Sorry bro... I have no idea at all on how to "pujuk" them to cap your line to 5Mbps...

On my case, there's no "pujuk-pujuk" one... they straightly cap my line to 5120Kbps downstream... But I still didn't managed to get more than 4Mbps.. the best speed that I can get is 3.8Mbps...

No use if they cap your port for example to 8Mbps while your account is just capped to 4Mbps...

I think you're misunderstood with the Fiber Line..
Actually, Fiber is only from the main exchange (ibu sawat) to the nearest cabinet around your resident areas.
Starting from the cabinet, it's all copper... That technology is called as Fiber to the Curb/Cabinet.
The reality is, there's nothing impressive about that Fiber line, TM just done that to remove the distance limitations of DSL and also to minimize the usage of copper cable in communication which all of us know, the target things for those cable stealer...

Anyway, congratulations! They already setup your jumper Just waiting for the technician to come to your house...

This post has been edited by AjkR06: Jul 3 2011, 12:56 PM

1. Yea.. you can use the internet straightly after the technician setup your connection and activate your account.

2. Definitely they will do that. But they will use default settings which is default password something like 'abcd123456789', default SSID, usually ur username@streamyx or streamyx mobility and default security setting which is WEP that is really hackable. It is recomended for u to change the SSID, your wifi security setting from WEP to WPA and your wifi password and ALSO YOUR STREAMYX PASSWORD straightly after the technician leaving your house...

3. To change your Streamyx password, you can do it here : https://tmbill.tm.net.my

This post has been edited by AjkR06: Jul 4 2011, 10:49 AM

Nothing bad will happen... Just switch off when you don't want to use the internet. In fact, you will be saving some electricity by doing that

Yes...
Because everything is already setup on your router..
BTW, have you change your wifi password, ssid names, and most important is, your Streamyx ppope password?

You can look for your default password at the sticker on the D-Link router...

'tmadmin' is your ROUTER password.
Not your account password.



Usually, your account password is written just beside your Streamyx ID or username.





This post has been edited by AjkR06: Jul 4 2011, 06:03 PM

Yes... RM100 is inclusive of phone rental. If no fixed line, then you need to apply it in order for use Streamyx...

Yea... inclusive of phone rental as well... so basically you only pay rm110 + 6% gst charge for the phone services...