Just called up 100 and asked the following:-
1) Me: I m currently contracted to Streamyx Combo 4Mbps and paying RM160 monthly. Can i transfer to BB Deal 4Mbps 140/month?
TM: Yes, u can so called "Migrate" to other plan without any charges.
2) Me: Do I get the free Modem and dect phone as well?
TM: Yes, u can hv the modem if u doesnt hv 1 and the dect phone. (what a stupid answer, of course all ppl will say no la)
3) Me: Can i change the plan thru phone?
TM: Nope. Must go to any TMpoint.
4) Me: What if I didnt know bout this BB Deal plan and continue with the existing Combo plan, will my bill be automatically adjusted to RM140 instead of RM160/month?
TM: Nope. Will still be RM160 all the way till contract ends.
Me: Walau eh..like this also can ar...
5) Me: How bout the bill that i paid RM160 for the last 2 months? Can i get back any rebate?
TM: Sorry sir, no DISPUTE on last bill paid.
Me: Nia seng (In my mind)
Hi, allow me to correct the answer given by TM to you.
Dect phone will only be given to new installation and upgrade of speed. Migration to same speed will NOT be receiving Free DECT Phone.
As for your question number 3, I can help you to migrate to BlockBuster deals if you wish.