Dec 13 2011, 11:28 PM
QUOTE(lingloong @ Dec 4 2011, 08:24 PM)
Well guys not to be "biased" but I think you guys should check with the seller. So far regarding RMA/Warranty for Roccat products, so far not much issue which got the return in LESS than 4 weeks and sometime within 1-2 weeks (mostly) 
FYI, some seller like to "collect" RMA thingy b4 send for warranty thus casing the delay = shortcut blame distributor
The problem is my friend actually bought a version of the Kone that is supposed to be recalled back because of some manufacturing flaw that makes the scroll wheel prone to spoil. FYI, some seller like to "collect" RMA thingy b4 send for warranty thus casing the delay = shortcut blame distributor
Supposed to be a one-to-one swap for a defective model, but it took them 3 months to RMA.
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