Not really a fan, but have a couple of the 'fruit' gadget but iPhone is not one of them

what else?berries?

anyone getting below email...
5usd off when buying new one

Hello,

We’re writing about your recent order for "Saving Private Ryan: Sapphire Series [Blu-ray]." The manufacturer recently recalled this Blu-ray disc due to a production error that intermittently affects the synchronization of the picture and audio. They’ve fixed the issue and will be sending us unaffected copies as soon as possible.

If you find your copy has this defect, please visit our Online Returns Center to print a return mailing label.
http://www.amazon.com/returns

Be sure to choose "Defective/Does not work properly" as your return option. You won’t be charged for return shipping.

We’re very sorry about this. To help make up for having to return the item to us, we’ve applied a $5 promotional certificate to Your Account to help with the cost of purchasing the new unaffected copy of the movie. To place your new order, go to the URL below and add the item to your shopping cart, then proceed to checkout:

http://www.amazon.com/dp/B003LL3N1I

Note: If you order with the 1-click order button, the promotional certificate won't be applied to your order.

We hope to see you again soon.

Sincerely,

Customer Service
Amazon.com

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

I also received this email. Your copy still not yet claim 100% refund?

Personally i feel that, this is utmost hassle for buyers, although some of you would be getting the fixed release soon with amount of $ off , its somehow worth the effort.

Guess, those who have not bought this during pre-order, might probably had alerted themselves ahead of the issues, I mean this not always the situation, in certain cases though...despite , there were talks about the minor issue on this disc, still many had go on and purchased it.

Good thing that some of you guys whom has purchased it , noticed the issue lip sync issue , some of you dont. As long as the movie were visualized in good PQ, AQ [minus the known issue], the disc is still worth buying.

Good offer from Amazon though..

100% refund long time ago..
going to buy new one with 5usd off ...
not going to return the disc also
surely someone will say me abusing

Don't you think they gonna keep track of you account if you are not gonna return the disc?
I thought you should return in the 1st place?

For 1 disc, usually Amazon will ask you to keep it. But if their really ask you to return, you have to return otherwise their will charge you for that.

got another email say i can keep the disc..
and the 5usd off already in my account...
so just order see what happen..
they can take back the 5usd if they wan..
going to buy again anyway

Oh, no wonder they emailed and informed to donate did they? Well, if Amazon request to return even that 1 disc , we are still required to return to them? Or you get to keep it? Unless Amazon dont bother about the defect disc?

So, you do get to keep the disc after all..Lucky you...dont get me wrong, i've got no such experience thus far.
All my shipments were indeed perfect up to this point of time, nothing were sent defected. Just getting your opinion based on your experience.

This post has been edited by sKyWiR3pT3lTd: May 16 2010, 02:29 PM

Is not that Amazon don't bother about defect disc I think, after all their can return to supplier, it is because Amazon need to bear the cost of send back which sometime make it not wise for their to do so. We are in Malaysia, not US, thus cost of getting back of defect product is higher compared to US buyers.

donate donate part i think only from amazon uk

i also dont have..this is first time

Both US and UK will ask you to donate.

Ok..

Fair enough

This post has been edited by sKyWiR3pT3lTd: May 16 2010, 02:46 PM

really?
not written in my email..

i never had defective disc frm amazon thru my experience except once they sent me hd-dvd instead of bd... and yup, i get to keep it and it's still wrapped n unopened

Yikes, that's a bad one. Did you get your BD after all?
Did you had to write to them asking for your BD order?

maybe inside is BD..who know

Their usual replied:

Amazon US replied:

There's no need to return the defective DVD you received. You're welcome to keep, donate or dispose of it--whichever option is most appropriate and convenient for you. - This replied is long time ago.

Amazon UK replied:

When sending a replacement for an damaged items, we usually request that you return the original item to Amazon.co.uk within 30 days of the date on which Amazon.co.uk confirms we will issue a replacement. However, as the cost of returning the package is in this case prohibitively expensive, we ask that you keep the original item with our compliments. Perhaps you would like to donate it to a charity in your area if you feel it would be appropriate to do so. There will of course be no additional charge for the replacement order.

here how it goes: the casing is red (hd-dvd), but the paper sleeve is bd so i guess when the despatcher ran it under scanner, it passed as bd.

i sent a photo of it & emailed them immediately. they replied n told me to keep it n they send me a replacement copy. actually i did unwrap but didnt open the white sticker to peep inside. indeed it is hd-dvd!! just keep it... who knows one day can become rare item

Kira, jadi harta lerh..

The Invisible Blu-ray now at $10.99 [-$11.50] , massive offer.

This post has been edited by sKyWiR3pT3lTd: May 16 2010, 10:50 PM