May 12 2010, 10:40 AM
QUOTE(negrolaw @ May 11 2010, 08:27 PM)
hey guys, just take it as a reminder to all the potential buyers of proton cars, NEVER ever go approach the sales agent, named Mrs Elxine from Melaka EON Branch. she bluffed me that the new proton persona elegance got discount RM500 if i put the order before certain date somewhere in April i can't remember which day. and bcoz of that, i quickly put the order thinking that i can get RM500 discount, so why not order fast?
after that, she denied that she promised me the discount, claiming that only the old version persona got discount. is it a misleading to the customer? what can we do against her?
btw, i already met the branch manager, he told me that Proton really dun have the policy saying that new proton persona elegance got discount, whereby the old version memang got. after that, i demand an explanation from her, she just keep telling the same thing, "new persona dun have discount, new persona dun have discount...i'm really pissed of by her attitude, the way she trying to boost up her sales by cheating to customers is really unacceptable!!!
and the most ridiculous thing is that she wrote down all the payments on a paper for me before, which comes like this - "RM59,499-RM500...", but she just denied totally when i showed her the paper...wat the fxxx!!!
can anyone help me on this? if really bring to court, who will stand more chance to win??
For your case, she made a mistake and misleading information given. It is her fault but sometimes human does make mistake. I would accept if she apologize for that, just forget about it.after that, she denied that she promised me the discount, claiming that only the old version persona got discount. is it a misleading to the customer? what can we do against her?
btw, i already met the branch manager, he told me that Proton really dun have the policy saying that new proton persona elegance got discount, whereby the old version memang got. after that, i demand an explanation from her, she just keep telling the same thing, "new persona dun have discount, new persona dun have discount...i'm really pissed of by her attitude, the way she trying to boost up her sales by cheating to customers is really unacceptable!!!
and the most ridiculous thing is that she wrote down all the payments on a paper for me before, which comes like this - "RM59,499-RM500...", but she just denied totally when i showed her the paper...wat the fxxx!!!
can anyone help me on this? if really bring to court, who will stand more chance to win??
If you want to play big, then complaint to PE main branch. But as always, my advice is to gamble Small..
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