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 -= Naza-Kia Forte =- <Club> V4, Leaves You Speechless

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kevinbklui
post Feb 11 2010, 11:23 AM

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QUOTE(bianbian @ Feb 11 2010, 11:12 AM)
Naxx ....extremely worst services given..
before make booking, the SA or even the branch manager , everything pun BOLEH!!!
and keep on chasing customer to get loan approved this and that..but NEVER cascade down proper msg to the customer..like have to do 10% DP this and that..

When the customer get all the thing done....suddenly become apa pun tak boleh..

and realized one thing is, the Naxx SA or even the Branch manager like to push the fault to G or JPJ..damn it..all these loose end should have been done before launch the car or earlier..

I purchased my number plate WTM by MYSELF 2-3 week ago, and the now SA keep telling me, JPJ system down, cannot do online registration..for god sake..has been a week..JPJ system down for a week??
and i already seen WTN XXXX on the road..

NAxx...most of the SA are sucksxxx no product knowledge, don't even know the proper procedure, never follow up with customer..left all the loose end, never have proper documentation....

KIA can't do well in Malaysia, i think 80% is because of NAxx..
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Dear Bian Bian,

I also booked a number one month ago, paid RM3++ for JLY 8XXX, now already got ppl saw JMA 3XXX, and it's a forte, i don't know how this guy get his car out but seem amazing... Speechless.


kevinbklui
post Feb 11 2010, 11:41 AM

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QUOTE(jimmy.soo @ Feb 11 2010, 11:29 AM)
hahaha WTJ is nothing dude tongue.gif beat mine WTF!!! brows.gif
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Your plate is very nice, probably can put "NAZA" after your WTF plate... WTF NAZA

This post has been edited by kevinbklui: Feb 11 2010, 11:42 AM
kevinbklui
post Feb 11 2010, 11:47 AM

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QUOTE(bianbian @ Feb 11 2010, 11:41 AM)
i think is the SA problem..can see really different if the SA is capable enough..
Naxx SA, ( typically, some race la, not to be racist here, but is words from their own top mgmt and also own experience) ...

Me and my fiance purchase Forte and Picanto from Naxx, and my fiance's Picanto is paying by cash.. You know how long the car has been drag? since last year Dec 25th until today..just got called to collect car..Reason given, balik kampung, Admin no in office, JPJ system down, MC..
and My Forte booked on Dec 3rd..and been drag till Mid of Jan only telling me this and that.. and yesterday only telling me, what is ur interest rate, the used car settlement how?  rclxub.gif  rclxub.gif  rclxub.gif
and keep telling me, been trying hard la, all done la..but in the end..nothing been done until last minute..

I already wrote a very long complain letter to Naxx HQ before and that where the RM call me directly to handle my case..somehow, the SA that been follwing up..again..didnt do her job WELL!!!!!  i think i will hold my gun and wait after i collect my forte and my fiance's Picanto, i will wrote a long email to shoot Naxx and also to KIA korea..
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I have already shoot to KIA KOREA lah, the morning i told them to read facebook complain, 1+ hr later KM deleted all complain in facebook... smile.gif this is how they work


kevinbklui
post Feb 11 2010, 11:49 AM

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QUOTE(bianbian @ Feb 11 2010, 11:42 AM)
Initially, the great SA told me will ask runner to purchase..in the end..i need to do myself..
vmad.gif  vmad.gif


Added on February 11, 2010, 11:44 am

should all write a complain letter to Naxx and KIA Korea..
tell them how "great" Naxx is doing in Malaysia..
No matter how great  the Kia / Hyudai produce ..with the damn poor management in Malaysia especially Naxx..in the end, most of customer will still shift back to Japanese or european car..
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I have already wrote a couple to KIA KOREA since 2 weeks ago, but i think we may gather after we get all our car and see what we can do.... But maybe after CNY lah smile.gif

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