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 ♦ ♦ ♦ PROTON SAGA BLMCLUB V10 ♦ ♦ ♦, The Journey Continues...

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budak nakal
post Jul 30 2010, 03:44 PM

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Hi,

I just get my new BLM last month at Johor
And ask for my parents to lenjan it until 1000Km before I bring it to KL as I lazy to stick below 100KM/H before reach 1000KM millage. Here is my situation on 1st service and need your opinion.

During the journey to reach 1000KM, I notice that when I release the steering on straight lane, i will automatically change to the right slowly. Whether the alignment or balancing of the car has been change during the driving. I have ask the SC to check it on the 1st service but they refuse it and ask me to bring it to the tire shop to do the alignment and balancing.

So makes me wondering is it they didn't want to do it because of the 1st service terms or else?

Can anyone recommend me any SC in kajang or serdang or pontian or johor bahru which have good Customer Service plus can bring own oil and items that required to change because I will reach 5000KM service interval soon?

And one more thing, why there are some SC that use Shell engine oil and some use the Petronas engine oil? Which one is better or which one is the real Proton Edar SC not as SC Agent?

This post has been edited by budak nakal: Jul 30 2010, 03:54 PM
budak nakal
post Jul 30 2010, 05:01 PM

Getting Started
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Junior Member
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Joined: Apr 2005


QUOTE(SiuYi @ Jul 30 2010, 04:26 PM)
budak nakal
we advice to go for authorized dealers, ofcoz recommended ones only.but if u seem to have hard relationship with their proffesional advice, u can go to the Service centre itself. in serdang, locate the authorized centre in industrial area bukit serdang.
It's not I have hard relationship with their professional advice, but why can they just do the alignment and balancing when I mention to them my problem regarding that issue? Seems like they try to 'lepas tangan' and probably when I sent it to other tire shop and the problem not solve will said that I have void the warranty or what so ever because of not referring to the service centre first.

Can anybody advice which is the nearest Proton Edar branch which have showroom and service centre together in nearby area of Kajang, serdang, bangi? because I little bit confuse about the real authorized dealer/service centre here. Because of this statement below:

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budak nakal
post Aug 1 2010, 08:15 PM

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QUOTE(AmeiN @ Jul 31 2010, 12:17 PM)
mine just do last week. go for 1st service then told them check allignment aso then they said need to do it. they sent to outsite but free cause said under warranty.
*
This is what I mean......
because I have told the clerk and also the mechanic when sent my car for 1st service to check the alignment but then they told me that they cannot do it......
I was like WTH, vmad.gif it is just the 1st service and during my parents "lenjan" for 1000KM, it is 90% on the new TAR road....(still black with no hole)......
If they did not have the equipment, still they can sent to outside with FOC to customer as I was told by the branch agent which I take the car, if anything feel not right after driving it, need to tell during 1st service and they will do it for free......

And right now my car when drive above 100KM in highway, the steering will shake like Malaysia have earthquake already even in highway....... cry.gif

Can anybody who have experience to advice me regarding my situation and what should I do? If can be fix during 2nd service, please recommend me A GOOD Branch Service Centre or GOOD Authorized Service Centre near kajang, bangi, serdang and putrajaya rclxub.gif

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