sharing my latest haul

ko pon nak letak beckham jugak. lol. we can make an acmilan futsal team la now 

Got it from UPS at Feb 1st, very quick delivery i must say! DIYed Scudetto & Serie A patch....

dude
yeah u should read around first mar.
anyway what shipping did u use?
if express shipping, almost certainly u will kena.
total value in gbp?

Normally Custom will used bit higher exchange rate when calculate the value of the order. Take for example, i have an order which the actual value was MYR 321 but the custom form shown was MYR 339. So your order seem very high possibility will get taxed. UPS will pay the tax amount & claim from you if the package taxed.

your purchase was 93gbp. so thats definitely about rm500.
the exchange rate fluctuates daily so when it reaches malaysia, they will use the current rate.

sorry to say, u will (almost) definitely get taxed, from my experience.
UPS will wanna get the goods to you on time, because that is their duty n promise to the customers.
so if it's above the rm500 limit, they will just show the invoice, pay the customs duty and then send it out.
then u have to pay the tax when the item reaches your house plus a surcharge of rm25 because they paid for you first.

the limit to avoid tax is abit tricky because kitbag negotiates their rates with UPS.
so while u paid 12gbp for shipping, kitbag may have paid more depending on the weight of your parcel and other factors.
but they only charge you 12gbp so that it's cheap for you.

when it comes to customs tax, there are 3 factors that come into play.

CIF -
C = consignment (the value of your package)
I = insurance (any insurance coverage by the shipping company)
F = freight (shipping charges)

so while your purchase could be low, the freight charges could be high because of the weight of the package and other factors.
so dont always try to go so near the limit of rm500.
keeping it rm450 and below, and also ensuring that u dont order too many things at one go will ensure that you wont get taxed in the future.

i've kena'd before, so it was a very good lesson learnt for me.
i believe others have experienced if before too.
we just learn from our mistakes, and move on

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using express shipping means they will show the tracking number in your account.
normal shipping wont have tracking as it cant be tracked.

taiko,,i had same problem b4...just e-mail them for asking tracking number(must write ur order code)..then they baru bagi nombor..

they abit slow in replying emails wan.
be patient.
if it's express shipping, no worries about it being tracked.

Dear Afiq khairi.

Thank you for your email.

I have looked into your order and can find no tracking number on the system. I have now emailed this query over to our transport team for them to look into to see if they can get a tracking number for me. Unfortunately the transport team are not in work until Monday morning.

Once they come back to me with an update, i will email you from my personal work email address.

Sorry for the inconvenience caused.

Kind regards
Gary McCormick
Customer services

@hoongfai What shipping method did you use? the 6.95 or 11.85/12.95.
RM store is managed by kitbag. So if you choosed the cheaper shipping which is 6.95 then you wont get any tracking number as it is send by standard royal airmail. If you choosed the express shipping you can find the tracking number in you profile on the website. There is no need to email them for the tracking number. Its either you have it or you dont.