Tell me first.. how much was the total price of the 2 jerseys including shipping fee?

We've been discussing this matter for many months already... and I was already advised by the Customs Dept to spread the news in the forum...... ensure your total purchase is below RM500... else, you will be taxed. Maybe you missed out on it.. pity though.. but what has happened has happened anyway.

Bad news is there is no way of getting back the money. Good news is that you have two awesome authentic jerseys... And you have learn a new lesson, never risk of buying jerseys with total inclusive of shipping fee of above RM500. Especially if it uses UPS.

Nice jerseys though.

Bro, before proceeding further on the discussion, please bear in mind what we share here is tax information, ie prudent spending within the limits of the law, and NOT how to avoid taxes etc. If its taxable, it has to be tazed. Simple as that. But ya i know where you are coming from, as in you wanna know how to be prudent and stay within the legal limit.

You can check the Customs website for more information on different taxes applied to different goods. You will know from your own enclosures above what section you are being charged with. Follow that and you will be able to find an appendix for all taxable items in Malaysia.

I have shared the link earlier (not sure in this thread or an older thread) but anyway its not too difficult. You can browse the appendix which lists all taxable items etc. Anyway to cut the story short, i do not think boots / gloves fall in the same class as jerseys / clothings, which may explain your friend's case (I may be wrong - please check). Another could be some sites do intentionally lower the amount on the customs declaration forms to stay below the limit. Sites like Subside do that on request too.

On the VAT and discount issue, it is for buyers to actively mail the sellers to get them to send a correct invoice. You should always check the invoice to ensure they reflect the true amount you have paid. Some sites require you to specifically request for removal of VAT for being oversaes, if not they will just charge you (ala the old Subside). It is obvious the officers are in their right to tax you based on the amount reflected in the invoice accompanying the parcel. Any discounts etc if not reflected, cannot be taken into account.

i believe that they put the VAT included value on your invoice so that it's covered by (a higher) insurance value, just in case it gets lost.

the customs will tax you according to your invoice.
so whatever shown there will be used for calculations.
so if your invoice is wrong, then u should complain to newcastle's shop issit?

As what chcher said.. we are allowed to educate and teach people on how to avoid being taxed by ensuring that your total purchase is below RM500. That is allowed by the Malaysian Royal Customs. I've check this with them and they've confirmed this and allowed me to share this info. LYN forum also allows this because I am not teaching you guys to break the rules of the country.

What is not allowed is to teach you guys how to avoid being taxed by lying, cheating, etc etc.. so you guys get the point now.

Generally my rule of playing safe is to ensure below RM400 or RM450.. Being too close to RM500 is risky.

About the VAT (value added tax), yes.. only buyers from countries under the EU are implied to it. We are not. So when you buy and ship items or goods from UK to Malaysia, VAT tax is excluded. By right it shouldn't have been in the invoice. Normally online stores will list the price of the item you bought minus the VAT tax. Example is kitbag. They will list down the price of the item you paid for (which is without the VAT tax) on the invoice.  I dunno why NUFC online store doesn't.

You can try and inform NUFC online store to not list the price with the VAT. If they can't, then play safe and try not to buy too much on one order and exceed or be too close to RM500.

There is almost zero chance of getting the correct invoice from NUFC and claim for refund. The customs are a bit strict and they are not easy to nego like that.. but you can try though.. Who knows..