Emergency is unexpected. If want proof i can show you the receipt which given by the clinic. Personally if nothing serious i guess i won't have emergency going to clinic and curse myself have sick if i didn't have any sickness.

For cod you're request me to cod in the same day without any early appointment in one day earlier. I was wondering am i that free which i'm earning you not for few thousand and have to fullfill your requirement cod in puchong? I was wondering if i cod there are you going to bear my petrol fees and toll fees? i understand you're consumer and you're have your right but could you mind stand in seller situation which they're not earning you that much and have to fullfill your unreasonable request?

As for cod we have told you we're still in the clinic and waiting for the doctor and you agreed to wait until i'm free am i right? but when i'm about to cod with you, u already back to your home that time. so whose fault now?

After that you only give us option which is want us to cod with you in your puchong which is not under our cod coverage area.

Regarding sms please bear in mind i wonder who can sms when consulting doctor and who can sms when they're having examination by the doctor? Bear in mind we already explain it's not small problem if else we will just consult for less than 15 min, i been consult and examinate by doctor for more than 1 and the half hour if doubt with me come follow me go to the clinic and clarify this problem.