hi there

may i knw,

what thing i'll needed and how can i wrap the seagate hdd for rma?
do i need to pack it together with printed rma slip paper?
im first time doing this.

any helps will be greatly appereciated

wrap with anti-static bag

can u explain a bit more details?
like put in what box, can i just put it in box with antistatic bag and just send like that>?

If you are going to send to them in USJ summit, no need to pack...just pass to them with your RMA form, they will chop and sign to show they received the item. Thats how mine was RMA-ed

thanks for info. but i dont think i'l coming to KL just for RMA the item. i'll do thru postage.
how exactly?

and one more question, the RMA form is exaclty like what appeared in RMA seageate website, and we print it out right?

Read this..
http://www.seagate.com/support/service/pdf/pack.pdf

Don't forget padding. I used a CDRW drive's box. With shredded paper for padding.

thanks for suggestion. just send back the rma of the hdd using original case etc thru citylink 1 day express. dunnow when will get

i just rma last month, sent to summit USJ
i "wrap" in an anti-static bag, put inside just a slightly bigger box, stuffed it with newspaper

the drive success RMA and return to me last 2 week, 2 weeks after i sent

fingers crossed
should be get the hdd soon.
cant wait to download new movies/tv series

anyway guys, let say the hdd went dead again, can i send again the hdd for rma?

tumpang thread TS...
where can I RMA my samsung hdd other than postage?

http://www.samsunghddvalue.com/WebRMA/RMARequest/

off topic abit
what is RMA

Return Materials Authorization

I knw la that link...
I am asking wat place can I go n give my hdd to the service centre
other than I post b to them ?

when u complete that RMA online -- filling details etc, they should give you the address where to post, no?

ya la.. do u understand wat I trying to ask ?
I ask if there is any other method other than post b to samsung??
like if there is a samsung service centre? I can go there and hand my hdd to them to help me RMA instead of postage to them ?
just like acer... if u wan claim warranty,u can go to timesquare there... got 1 service centre... ><

owh idk lol.

i see... trying to find out...
I dunno how to do postage... and how to wrap my hdd.. so sad

its simple lol
just wrap it out very very carefully, like you're posting babies to them. so that u know how must secure it is, find some span or something that can handle the hdd and put the box, print the address and post it with tracking. should be there and they'll update you on email -- in my case with seageate