i'm contemplating to pull in a new TM Homeline and register this package... you guys reckon how long will it take to pull the homeline AND have a fully functioning internet?
Streamyx StreamyxCoolUniPack, Read post #1 before you ask anything
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 Mar 18 2010, 02:19 AM
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#1
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Senior Member
692 posts Joined: Dec 2004 From: Soviet Sarawak  
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Mar 28 2010, 09:05 PM
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#2
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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I applied this package for a new TM Homeline. One week later still nothing. Should I be ringing up TM Point to rush them?
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Mar 28 2010, 09:12 PM
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#3
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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QUOTE(ysc @ Mar 28 2010, 09:06 PM) usually how long does it take to register a new fixed line? it took me just one working day for them to come over for installation... and they told me I had to wait one whole week for ADSL activation. Wonder if that's true at all.   |
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Mar 28 2010, 09:36 PM
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#4
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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QUOTE(ysc @ Mar 28 2010, 09:28 PM) wow... yup 2nd day the fixed line is usable. have yet to use internet off this new homeline though. i did what i was told which was to wait for a week for them to activate and come over for installation. have yet to show up though. so the next day then your 2nd fixed line could be used ?? then they straight away start processing ur uniPack ?  |
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Mar 29 2010, 11:54 AM
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#5
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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just got a call from TM Point to "confirm" my package subscription. around one week after i installed my new homeline. haiz faster come lah... impatient...
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Apr 1 2010, 02:05 AM
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#6
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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QUOTE(setoyo @ Mar 31 2010, 09:00 PM) Yesterday, just install tm homeline n activate today, tomorrow will get the wifi modem and activate it... yuhuuu... lol I've been waiting for almost two weeks already and still no streamyx. screw them.  |
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Apr 1 2010, 12:38 PM
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#7
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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QUOTE(riku2replica @ Apr 1 2010, 09:04 AM) go tmpoint 'bug' them. been calling them three days in a row already. everytime i call them they just ask for my name, IC, fixed line number and contact number. when i ask them when they are going to come, they just use the "we will contact you" line again and again. guess it's time to pay them a visit.  |
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Apr 1 2010, 03:28 PM
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#8
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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went to "chat" with TMPoint staff in my area just now. they told me the application has to be sent to PJ to be processed and confirmed and it would take 1 month. WTF? i told them to hurry it up since uni holidays are around the corner and there wouldn't be anyone around my rented house by then.
i'm sure this is just another excuse from the TMPoint staff? This post has been edited by scph50004: Apr 1 2010, 03:29 PM |
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Apr 1 2010, 04:57 PM
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#9
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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QUOTE(kok-yew @ Apr 1 2010, 04:45 PM) guys, i heard that if u go to Menara TM to apply this Streamyx Cool-Uni-Pack, u might no need to wait for 1 month, maybe just 1 week or 2 week... lol same case as mine... just rush them and hope the application goes thru faster. (i heard from TMPoint Serdang helpdesk lady)  |
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Apr 1 2010, 07:29 PM
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#10
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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QUOTE(kaiserreich @ Apr 1 2010, 05:45 PM) Funny. I applied for mine on Monday. Wednesday the Homeline is installed. I'm gonna call them up again tomorrow. Man they are gonna be so screwed.This morning the Unipack is processed but theres no 4Mb port in area. Asked to be put on waiting list instead. TM point cyberjaya. Meaning, it wasn't sent to PJ to processed. |
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Apr 2 2010, 05:05 PM
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#11
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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QUOTE(LYR @ Apr 2 2010, 04:17 PM) sad to say that you're not eligible. i submitted 2 weeks ago still haven't key in my application online... complained through the CFM's website already. i really dont know what the TM is doing. submitted the forms and documents 4 days ago but they never key in the application. i believe some of the applicants here also faced the problem. really got to complain then only they will start working. |
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Apr 8 2010, 01:55 PM
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#12
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692 posts Joined: Dec 2004 From: Soviet Sarawak
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I guess I'm one of the not-so-lucky ones... Have been waiting for 3 weeks since my new homeline has been installed and still no streamyx, after countless calls to the TMPoint branch at my area, two visits, two calls to 100 and two complaints to CFM. Really testing my patience.
Added on April 8, 2010, 2:00 pm QUOTE(peiching1990 @ Apr 8 2010, 01:53 PM) what is 'installing new homeline' mean? they will come over and set up a new homeline using your existing homeline port, if you have extra ones. I had two homeline ports and the one on the ground floor was changed to a new homeline.I had a TM homeline previously, but cut it 2 years ago. So, do i need contractor to come my home to install the line? But i ady hav the cable and all those wiring in my hse This post has been edited by scph50004: Apr 8 2010, 02:00 PM |
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