Just went to TMPoint and registered Unipack, one staff told me to terminate & wait quarantine 3~7days ONLY, then go to another counter to proceed next time (Application Form Submission); that staff told me "why terminate? Need wait 30 days".

Who should I "trust" now? WTF -.-

Now my line haven't been terminated yet.. God bless me that everything will go smooth...

Re-applied my unipack application on 26th March 9am+, and they called me around 3pm to appoint a date to install Homeline. Homeline was installed on Monday (29th March).

Then I checked my application status for UniPack at here, No order found.
On tuesday, I checked my application status once again, and my order status was: "Service Available, Installation in progress"

Waited until today, no calls, decided to check again. My order status was changed to "Postponed". Anyone had similar issues as me and can share their experiences? Thanks!

As far as I know, the TMPoint staff checked my area for me; 2.6KM away from "server" or something, and is supported. From Tuesday & Wednesday (Order Status = Installation in Progress, service available); I received no calls from any TM Staff/Technician informing me about it. Today when I checked again, the status is changed to "Postponed"; just wondered what it means.

I have a friend of mine, whose area got no more ports, his status were "Pending in waiting list"...

Hmm okay.. thanks for your suggestion. I wonder will it do if i dropby their TMPoint again? Wanna rush them to do things for me..

Cool, thanks for the link. Bookmarked another complaint link by forummer here just now, just in case if my visit to TMPoint tomorrow does not help. Then I would use this "Ultimate" Technique.

My homeline is fixed. My streamyx's progress is nowhere to be seen. Online Checking the status turned from "Service Available... installation in progress" to "Installation Postponed". No modems received. Gotta pay them a visit tomorrow @ TMPoint, if no progresses, complaint will be sent to CFM.

Finally my streamyx is up again...

My Story:
Anyone have similar issues where speed is still on low-capped for 4MBPS when they just "activated" their line? If so, how long does it take to "Return to 4MBPS state"?

Thanks!

I see.. thanks for your information..

It is still going on, there is no official source of promotion's ending date, but there's source where free laptops given out are only limited to 100,000 units only.

Previously:

Since yesterday the contractor told me I need to bring the "confirmation slip" after installing the line for me, only they will send the request to HP. Went to TMPoint again (4th time), waited 1 hours, they just don't call my number (They calling other "group" of numbers instead of my "group). Then when finally its my turn, the people say I don't have to do anything. Was in rush that time + bad in mood after waiting so long with so little customers only, I forgot to ask about the speed cap thing. Damn. Hopefully it'll de-cap in few days...

That's what the TMPoint staff told me, different people different saying. I remembered there's cases for lowyat forummers where they need to go to TMPoint to "Confirm" 1st. But let's wait and see.

I don't get mine as well, I just use the phone number + IC to check, it works as well. Your streamyx should be in application status after quarantine; or if you are installing new homeline + streamyx; after your homeline is attached, they will update the status there. At least that's the case for me (new line)

I did not went through the quarantine period, as I cannot 'tahan' already after waiting 10 days, no sight of my old account being terminated can be seen. I changed to opening a new homeline + streamyx instead.

Hey kenloh7, do you have any idea how to "track" when will the netbook arrive; or the status of netbook now? Cause I went to TMPoint, they just ask me to "wait"....

The HP will contact us to confirm "automatically" ? All we have to do is wait and hope?

Ahh... not my way of doing things tho...

Normal. Mine terminated at 17th march, and 26th still can use.

http://www.streamyx.com.my/get_streamyx/ge...ervice_areas_kl

Apart from that, when you register, TMPoint staff will check your distance with the exchange server. It must be less than 3.0 KM.

After that, when the installation guy comes to install, he will once again check your signal disturbance and 1 more.. I forgot it's name, to ensure that your line will be able to be "stable" to connect to 4MB.

Weak SNR Margin or line disturbance is high. That's what the contractor/TM will check before approving 4MB line for you.

Almost reach the end of the "process" of unipack...

Just sharing my story here if someone wants to refer to troublesome/successful applicants history.

Summary of NotsoCool Unipack Application

17/03/2010: Went to TMPoint. "Advised" by TM Staff to terminate line. Did so.
26/03/2010: No progress of termination can be seen, account is still up. Went to TMPoint, changed my application to "Subscribe new Homeline". I can't wait.
26/03/2010: Shortly (~2 hours) after I registered and paid RM75 for new homeline, TM guy called me for an appointment on 29 March @ 11.30am.
29/03/2010: Finally the TM Guy came on 12.30pm. Asked whether do I still need the old number. No; and thus using the same line but different number. Old number kaput.
30/03/2010: Streamyx "Check Application Status" shows: "Service available; Installation in process"
31/03/2010: Nothing changes, no calls.
01/04/2010: Streamyx "Check Application Status" shows: "Installation Postponed". Wtf!? Is this an April Fool?
02/04/2010: Went to TMPoint. Contacted the contractor. Line activated but capped at 1.7MBPS, contractor asked me to show TMPoint the confirmation form of completing installation.
03/04/2010: Went to TMPoint to ask about Netbook & speed capping. Due to some issue, only asked about netbook. They said we don't have to show them actually, just wait. (Wtf, wasted my time.. read full story)
05/04/2010: Received email from HP about my order. In production stage.
06/04/2010: Checked HP Order Status, now in shipment to Malaysia from Singapore. Expected delivery date 13 March 2010 (Why need so long.. T.T)

That's my summarised story so far, good luck for those who are applying or waiting. It's a pain process and procedure just to get this package. Why don't they just click the "Upgrade" button; and click on "Streamyx _.0M (Free Modem) - RM___ (Streamyx Combo) (Wi-Fi @ Home) (Student Netbook Bundle) (HSI)" button? Gosh...

Full Story

That's very lucky of you. Actually if that time I trick the TM Staff a little bit, I can get that I think. Cause the staff said I don't have to terminate, she can directly upgrade for me (Didn't even ask who's the owner of streamyx.. cool).
Too bad I already submitted my termination form on another counter previously.

Wow.. that's fast. Last tested on Monday and my speed still 1.7mbps.. no chance to test now