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Streamyx StreamyxCoolUniPack, Read post #1 before you ask anything

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ywkwy
post Mar 30 2010, 09:12 AM

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hi, if i wan to upgrade from cool uni pack from 1 mbps to cool uni pack 4mbps, how much it will charged?

ywkwy
post Mar 31 2010, 01:51 AM

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QUOTE(edwin1130 @ Mar 30 2010, 07:48 PM)
hmm anyone else when apply for 2 mbps / 4 mbps but the tm point staff told you that your area had no more port ?  sad.gif
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im one of it.. when i first register for 4mb, tm staff give me confirmation slip but after a day i check my application status, they say no port for me and persuade me to take 1mbps unipack, after i get the netbook, i complaint to skmm that tm confirm me that i can get 4mb but tm break the promise and wan me to take 1mb.. flex.gif flex.gif after 3 days, tm staff from HQ call me rclxms.gif and after 10 days on the date of complaint, i got the port and register once again yesterday morning.. now wait for the technician to come and check the speed...

This post has been edited by ywkwy: Mar 31 2010, 01:51 AM
ywkwy
post Mar 31 2010, 11:28 AM

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QUOTE(sg552 @ Mar 31 2010, 02:29 AM)
just curious... what the technician from HQ tell you actually..?
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im not sure, but i think she is in higher position in HQ.. TM said i need to paid rm88 for the so called "upgrade" from 1mb uni pack to 4mb unipack but i argue with them by right i should waived installation fee if i straight upgrade to unipack 4mb last time.. but the staff so stubborn wan me to pay it, so at home i call back the HQ lady and tm point call me back after that and said the rm88 waived.. so i think the lady in HQ is in higher pose 1, got the power to take the decision...


Added on March 31, 2010, 11:31 am
QUOTE(sg552 @ Mar 31 2010, 02:29 AM)
just curious... what the technician from HQ tell you actually..?
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just tell me to wait for few days and will call me back lo...


Added on March 31, 2010, 11:33 am
QUOTE(mfa333 @ Mar 31 2010, 03:23 AM)
what is the email to complaint to SKMM? My new homeline has been activated for 3 weeks and until now no streamyx came in. I called 100 and they said there's no streamyx application under my name.. shakehead.gif
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aduan.skmm.gov.my

This post has been edited by ywkwy: Mar 31 2010, 11:33 AM
ywkwy
post Apr 1 2010, 01:22 AM

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QUOTE(HITMAN316 @ Mar 31 2010, 04:14 PM)
I am an IPTA student and wish to apply for Cool UniPack 2Mbps. My family is using the 1Mbps package (RM88, of course the account is not under my name). Can I apply for it and at the same time upgrade the package that my family is using right now to 2Mbps, cause the monthly fee is RM5 lower. (RM83 < RM88).  biggrin.gif
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y don u take 4mbps? rm88 also..
rumor that all unipack will reduce rm12...


Added on April 1, 2010, 1:26 am
QUOTE(ch89 @ Mar 31 2010, 06:20 PM)
actually i just did upgrade my streamyx account(not under my name) to coolunipack today. no problem at all. he said by 1 week the application should be done.

but i guess every different tmpoint branch has a different story to tell.
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hehe.. same as me.. im kepong tm point also.. streamyx is my father name.. success to switch to unipack without termination and successfully get the netbook already... rclxms.gif seems like tm kepong is not that straight hmm.gif BTW due to the complaint as i posted in previous post, tomolo tm technician will come to my house and test for my 4mbps speed and probably activate the 4mb tomolo tongue.gif tongue.gif

This post has been edited by ywkwy: Apr 1 2010, 01:26 AM
ywkwy
post Apr 1 2010, 07:48 PM

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new student? wat mean new student? =.= mean need to be degree yr 1 sems 1 only can?? =.=
ywkwy
post Apr 1 2010, 08:55 PM

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QUOTE(xbbshampoo @ Apr 1 2010, 07:53 PM)
think so = =.. he didint tell me - -.. i straight away potong stim already T_T
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really?? but now im sems 3 yr 1 also can apply wor... seems like many of the yr 1 n yr 2 student here also can success subcribe to this package wor.. no need to be sems 1 yr 1 also...
ywkwy
post Apr 2 2010, 12:05 AM

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QUOTE(Racerx @ Apr 1 2010, 10:58 PM)
guys,i want to ask something,the HP Mini 210 that comes with this package,is it equipped with the Broadcom HD accelerator?How about the res of the LCD,is it 1024X600 or 1366X768?
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free 1 ofcoz the lower spec bro~ tongue.gif
ywkwy
post Apr 2 2010, 08:54 AM

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QUOTE(developer @ Apr 2 2010, 06:03 AM)
so how is ur streamyx now, approved? ur streamyx not under ur name? if really so i going all the way from pahang to kepong to do so.
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if u going to apply for streamyx unipack, don ask about the 30 days termination and act like u donno bout it la tongue.gif den the staff may straight key in ur order into the system and u get it tongue.gif
ywkwy
post Apr 4 2010, 12:50 AM

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QUOTE(bononoz @ Apr 4 2010, 12:21 AM)
thanks a lot for quick response. but why i cant login  blink.gif  ??
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login using username without @streamyx
ywkwy
post Apr 6 2010, 09:07 PM

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QUOTE(mkei87 @ Apr 6 2010, 08:56 PM)
why all so fast 1?my streamyx activated 31/3/10

didn't receive hp email or call!!!!
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bro.. now 6/4 onni la.. they say within 14 days ma... mine get it 7 days after activated.. no need so nervous 1... tongue.gif


Added on April 6, 2010, 9:09 pm
QUOTE(li_5997 @ Apr 6 2010, 08:31 PM)
Hey,
for those that already got their 4Mbps package,
I want to ask whether the speed is really 4Mbps??? Cause my friend say although you get that 4Mbps package, the speed is still like 512Kbps~
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ur fren currently using 4mb? if not, don hear the bullshit from ur fren la... it very depends 1.. if ur area don support or far from the port den will affected 1 la.. mine 4mbps package capped at 4096kbps speedtest can get 3.5mbps.. some ppl capped at 5mbps can get 4mbps++.. if really get like 512kbps, u can always go complaint.cfm.org.my and make complaint..


Added on April 6, 2010, 9:13 pm
QUOTE(nicky0322 @ Apr 6 2010, 08:30 PM)
so, can i cut the streamyx plan that i having now, then i sign up for the new 4mbps plan? still need 1 month? or juz directly?
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on the same number even u cut off ur existing streamyx and reapply, u DO need the quarantine of 30days..

This post has been edited by ywkwy: Apr 6 2010, 09:14 PM
ywkwy
post Apr 6 2010, 09:18 PM

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QUOTE(li_5997 @ Apr 6 2010, 09:14 PM)
OH okay~
My friends currently using 1Mbps and also 2Mbps...
Both of them having speed of 512 only...
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zzz... y don they go complaint to TM if cant fix den go for cfm... juz get angry by themself but din take any action =.=
ur fren grumble everyday also the speed wont suddenly become full speed 1 =.=
example is my case, i complaint to cfm/skmm and the problem get solved in 10 days.. u can see my previous post..


Added on April 6, 2010, 9:20 pm
QUOTE(jason988 @ Apr 6 2010, 09:15 PM)
user posted image
Source

New Package !

they reduced the price from RM50 to RM38 permonth...
RM88 for 4mb line ~
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slowpoke

This post has been edited by ywkwy: Apr 6 2010, 09:20 PM
ywkwy
post Apr 6 2010, 09:25 PM

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QUOTE(jason988 @ Apr 6 2010, 09:23 PM)
just sharing... no need zha me >.<
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lol.. juz kiddin ma~ no offence haha tongue.gif


Added on April 6, 2010, 9:26 pm
QUOTE(sairento @ Apr 6 2010, 09:24 PM)
New uh?? since when de??
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1/4/10

This post has been edited by ywkwy: Apr 6 2010, 09:26 PM
ywkwy
post Apr 6 2010, 10:29 PM

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QUOTE(mkei87 @ Apr 6 2010, 10:05 PM)
nolar.i wonder why some take 2 days only n urs take 7 days?
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yup.. mine take 7 days.. my gf 5 days..
depends on ur luck tongue.gif


Added on April 6, 2010, 10:32 pm
QUOTE(polarzbearz @ Apr 6 2010, 10:17 PM)
Almost reach the end of the "process" of unipack...

Just sharing my story here if someone wants to refer to troublesome/successful applicants history.

Summary of NotsoCool Unipack Application

17/03/2010: Went to TMPoint. "Advised" by TM Staff to terminate line. Did so.
26/03/2010: No progress of termination can be seen, account is still up. Went to TMPoint, changed my application to "Subscribe new Homeline". I can't wait.
26/03/2010: Shortly (~2 hours) after I registered and paid RM75 for new homeline, TM guy called me for an appointment on 29 March @ 11.30am.
29/03/2010: Finally the TM Guy came on 12.30pm. Asked whether do I still need the old number. No; and thus using the same line but different number. Old number kaput.
30/03/2010: Streamyx "Check Application Status" shows: "Service available; Installation in process"
31/03/2010: Nothing changes, no calls.
01/04/2010: Streamyx "Check Application Status" shows: "Installation Postponed". Wtf!? Is this an April Fool?
02/04/2010: Went to TMPoint. Contacted the contractor. Line activated but capped at 1.7MBPS, contractor asked me to show TMPoint the confirmation form of completing installation.
03/04/2010: Went to TMPoint to ask about Netbook & speed capping. Due to some issue, only asked about netbook. They said we don't have to show them actually, just wait. (Wtf, wasted my time.. read full story)
05/04/2010: Received email from HP about my order. In production stage.
06/04/2010: Checked HP Order Status, now in shipment to Malaysia from Singapore. Expected delivery date 13 March 2010 (Why need so long.. T.T)

That's my summarised story so far, good luck for those who are applying or waiting. It's a pain process and procedure just to get this package. Why don't they just click the "Upgrade" button; and click on "Streamyx _.0M (Free Modem) - RM___ (Streamyx Combo) (Wi-Fi @ Home) (Student Netbook Bundle) (HSI)" button? Gosh...

Full Story
» Click to show Spoiler - click again to hide... «

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u r the unlucky 1.. doh.gif
the staff working performance at the tm point that u apply unipack is terrible rclxub.gif
when i apply, the staff click on the upgrade button and select the "Streamyx _.0M (Free Modem) - RM___ (Streamyx Combo) (Wi-Fi @ Home) (Student Netbook Bundle) (HSI)" even my streamyx is under my dad... consider lucky..


Added on April 6, 2010, 10:34 pm
QUOTE(b787 @ Apr 6 2010, 10:17 PM)
I have some question :

i) Is the price included with the phone rental ?
ii) If now i am using the Streamyx Combo, can i upgrade the package to cool uni pack ? What about the cooling period everyone is talking about ?  [The homeline is not under my name]
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i) yes
ii) can ofcoz but the streamyx need to under ur name... if not, quarantine 30days is needed. homeline doesn't matter juz need authorization from owner will do..


Added on April 6, 2010, 10:37 pm
QUOTE(mfa333 @ Apr 6 2010, 10:12 PM)
threadstarter MIA already after he got his unipack.. why don't you edit his 1st post about unipack FAQs? I noticed lots of repetitive questions being asked in this thread..
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ya... the same question being ask repeat repeat and repeat.. quite annoying actually doh.gif
and many of them not even see the previous post in previous page... yawn.gif
keep asking silly + some little stupid question..

This post has been edited by ywkwy: Apr 6 2010, 10:37 PM
ywkwy
post Apr 6 2010, 11:13 PM

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QUOTE(polarzbearz @ Apr 6 2010, 10:46 PM)
That's very lucky of you. Actually if that time I trick the TM Staff a little bit, I can get that I think. Cause the staff said I don't have to terminate, she can directly upgrade for me (Didn't even ask who's the owner of streamyx.. cool).
Too bad I already submitted my termination form on another counter previously.
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haha.. u r too honest.. when i apply mine, i keep quite onni act like innocent and donno bout anything tongue.gif
ywkwy
post Apr 6 2010, 11:18 PM

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QUOTE(peiching1990 @ Apr 6 2010, 11:17 PM)
I think we can just phone the TM Point to track our application status if we don wan to wasting time visiting the TM Point. The phone number for each TM Point can be found here

http://www.streamyx.com/get_streamyx/get_s...ts_kuala_lumpur
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tats fax number... i try to call before =.= no one answer.. juz "di....... di...... du....... didudidu......" rclxub.gif


Added on April 6, 2010, 11:20 pm
QUOTE(yuky.yuki @ Apr 6 2010, 11:16 PM)
i went for termination and done my termination letter..the staffs there said juz ned 1 week and can apply for the uni pack..
uni pack required 2 weeks....
is tat possible?
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maybe... coz its actually depend on the staff wanna done it for u or not... after 1 week u go back to the same staff den u might get it.. if different staff den got different story whistling.gif

This post has been edited by ywkwy: Apr 6 2010, 11:20 PM
ywkwy
post Apr 7 2010, 08:01 AM

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QUOTE(Colonel Cabuk @ Apr 7 2010, 12:40 AM)
Hmm. My situation is kind of unique so it's not really answerable in the FAQ. Here goes:

I have two phone lines, let's call them Primary and Secondary.

Primary is the main house line, paying rental. Due to usage in official house business, this number is non-terminable. No Streamyx/dialup on this line.

Secondary is rental-free. Streamyx is on this line.

Now, my plan is to apply 4Mbps Unipack for Primary and see how it goes from there. If it is good enough, cut the current Streamyx account and cut the Secondary line as well/or not. Or should I pull in another home line?

What do you think? Is this the correct course of action?

*phonelines/streamyx not under my name.
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1 house maximum 2 phone line onni... maybe u can apply it on the primary den cut off secondary streamyx and wait for 30days den switch the primary streamyx back to secondary..
ywkwy
post Apr 8 2010, 04:01 PM

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QUOTE(kenloh7 @ Apr 8 2010, 03:15 PM)
received the netbook today after 1week. Came at 12pm.
Guys, wat do u do the first time u open the netbook? Have to set any recovery backup? Im thinking of upgrading to win7 ultimate but i cant find the windows update anytime 25key. Mind to tell me where is it?
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u mean the original windows 7 starter key?
if yes, the sticker is stick inside the netbook, u need to remove the bottom cover to see it

This post has been edited by ywkwy: Apr 8 2010, 04:01 PM
ywkwy
post Apr 8 2010, 04:04 PM

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BTW, windows 7 ultimate in hp mini, will it lag?
ywkwy
post Apr 8 2010, 11:34 PM

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QUOTE(ginolo @ Apr 8 2010, 10:15 PM)
Guys, share u some funny posts that i saw from facebook biggrin.gif its about the unipack one.[attachmentid=1518441][attachmentid=1518442][attachmentid=1518443]
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dumbest reseller i've ever seen =.=

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