1. Actually you can just file a tech-support report (use reason such as high latency, packet lost, unable to connect, slow download)..
2. when they asked you is the problem is fixed? you must be firm and say it is not .
3. In the mean time, do not connect your P1w1max... or just stay online for very short while like 10 mins per day
4. repeat step 2 to 3 (call them every 2-3 days)
5. 2 weeks later ask them to suspend your account because you were unable to online / slow speed.
suspend = no need pay, it will be almost the same with terminate the account.
Better than keep silent and not paying the bills - you're at fault for terminating the account before the end of contact but NOT for suspending it. At least you have a damn good and valid reason not to use their service.
This post has been edited by SyokVPN: Jan 23 2010, 12:51 AM
P1 how to terminate p1 wimax without penalty?