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 The Razer Thread XI, Do join Facebook Malaysia @ 1st post

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kymanhalim
post Jul 13 2010, 09:42 PM

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hi there i new here... recently just got my razer copperhead a few days ago.... but hav some problem with it.... the firmware wont update... and it always said the mouse not detected... please help me... i currently using Window 7 ultimate 64bit... here the pic...



kymanhalim
post Jul 13 2010, 11:10 PM

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QUOTE(kevin613 @ Jul 13 2010, 10:56 PM)
dude, did u plug in your mouse before u install the copperhead drivers?
seems like the configurator couldnt detect your copperhead at all, current firmware is shown as N/A
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yes... and how to solve it? = = cry.gif
kymanhalim
post Jul 14 2010, 12:37 AM

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help me pls.... sifu... cant get my copperhead work....
kymanhalim
post Jul 14 2010, 03:18 PM

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nope... i using the latest driver of razer copperhead that support window 7 both 32 and 64 bit... but it doesn't work....
kymanhalim
post Jul 14 2010, 11:12 PM

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the mouse alone is working... but cant use the feature only..... and cant control the dpi and sensevity.... so how to solve it? icon_question.gif

This post has been edited by kymanhalim: Jul 14 2010, 11:16 PM
kymanhalim
post Jul 15 2010, 10:08 AM

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QUOTE(leyley @ Jul 15 2010, 12:12 AM)
Your CPH is newly bought or old one?
*
Just bought it few days ago at Low Yat Viewnet Hyper Store...
kymanhalim
post Jul 15 2010, 08:44 PM

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ok.... i try.... but i using win 7 ultimate 64bit no problem rite....
kymanhalim
post Jul 17 2010, 12:22 AM

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QUOTE(kevin613 @ Jul 15 2010, 06:26 PM)
check if the drivers are installed properly in device manager..
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dude... cant la... try ad... still same problem...
kymanhalim
post Jul 17 2010, 12:03 PM

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QUOTE(Everdying @ Jul 17 2010, 12:52 AM)
install driver - mouse works - but everything in the driver cannot work?
means cannot set buttons / cannot use macros / cannot set polling rate / etc?

what is the link for the driver u installed?
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yes, the drive wont work....

yes... cant set all at cuz not usb not detecting mouse.

this is the link http://www.razersupport.com/index.php?_m=d...id=363&nav=0,76

here are some picture that i took on my device manager...

icon_question.gif
kymanhalim
post Jul 17 2010, 12:46 PM

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QUOTE(Everdying @ Jul 17 2010, 12:33 PM)
if usb not detecting mouse means the mouse cannot work, but u say the mouse can work?
try a different usb port yet?
after this better u go email razersupport.
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Mouse can work but the configurator said "mouse cant be detected" and the firmware not detected....

already try.... same....

juz email them? or? 1st time doing this la... hmm.gif
another picture...


This post has been edited by kymanhalim: Jul 17 2010, 01:00 PM
kymanhalim
post Jul 17 2010, 01:03 PM

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QUOTE(Everdying @ Jul 17 2010, 01:00 PM)
for the live chat whenever its online.
http://www.razersupport.com/index.php?_m=core&_a=techsupport

support-us@razersupport.com
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thx... i try...
kymanhalim
post Jul 17 2010, 07:12 PM

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QUOTE(vincent09 @ Jul 17 2010, 02:41 PM)
This problem also happen on my Imperator also, the mouse work, but in not under the razer driver ( is window own install the driver on and detect it ), I can't use the setting on the configurator because of can't detect the mouse, so I just switch to other usb port then only can use, the Imperator just like that usb than other.... sweat.gif
kymanhalim, let us know if got other solution for that tongue.gif
*
same~~~~~~~~~~~~~~~ also using window de driver damn.... inow i asking razer to solve it!!!!
kymanhalim
post Jul 17 2010, 11:37 PM

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The main problem is the window i think.... cry.gif
kymanhalim
post Jul 18 2010, 11:44 AM

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QUOTE(kymanhalim @ Jul 18 2010, 11:44 AM)
Hey guys this is the razer feed back.... this is the step to solve the problem....
» Click to show Spoiler - click again to hide... «
DAMN IT WORKS FOR ME ARRRRRRRRR.......................... notworthy.gif TO THE RAZER.......... biggrin.gif rclxms.gif thumbup.gif rclxm9.gif


This post has been edited by kymanhalim: Jul 18 2010, 12:05 PM
kymanhalim
post Jul 21 2010, 03:26 PM

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QUOTE(vincent09 @ Jul 18 2010, 04:59 PM)
WOW it is work on any USB port ? kymanhalim.
Thank you for the info. thumbup.gif thumbup.gif
*
aiya.... forgot to reply u tim.... ya can use on any except front de....

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