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 The Razer Thread XI, Do join Facebook Malaysia @ 1st post

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TSEverdying
post Apr 20 2010, 11:36 PM

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yea...i completely rubbed off the logo...but can still see the outline cos the logo printed on the plastic shell itself with the rubber coating around it.
cant be seen anyway so if i bring it to lan then no one would know wat mouse it is unless they're familiar with the shape tongue.gif
TSEverdying
post Apr 20 2010, 11:42 PM

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QUOTE(Michaelbyz23 @ Apr 20 2010, 11:39 PM)
owh.. i c ic... btw, i think abyssus really drop price. i see from lingloong's store and stratos store, both only selling @rm139. i go lowyat see how much. i think around that price also.

hehe.. thanks for the review. nice smile.gif seems that kinzu and xai have same rubber coating.
*
umm which college are u in again? they never teach ppl how to read? biggrin.gif
thought i stated kinzu is just matt plastic?
anyway, enough OT.
TSEverdying
post Apr 20 2010, 11:52 PM

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QUOTE(chingwooi @ Apr 20 2010, 11:48 PM)
All Razer Sifus out there,

I need some help here. I bought a Razer Orochi mouse from a fella that was a item won from the espgl sponsored tournament last year. The mouse was working like a charm until recently, the cursor of the mouse is malfunctioning, it can move horizontally but it can't move vertically . So I was planning to send it back for RMA. However, when i contact Razer regarding this matter, they told me they would need some sort of document or certificate to verify the unit whether it's bought from authorized vendor. I checked back with the guy whom i bought the mouse from and he said there's no any kind of cert or whateva given to him, so I was wondering what I ca do next?
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if espgl, then the stock would probably have been sponsored by razer SG.
and usually prizes have no warranty...maybe u should contact the espgl organizer and ask them to deal with whoever they contacted for the prizes.
TSEverdying
post Apr 21 2010, 12:09 AM

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uhh, wats wrong with razer goliathus?
TSEverdying
post Apr 21 2010, 07:47 PM

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QUOTE(Michaelbyz23 @ Apr 21 2010, 05:19 PM)
thats no megasoma =.= thats his table with razer sticker only .lol
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no la, thats not his table.
its some transparent pad dunno wat with the razer car sticker under it tongue.gif
TSEverdying
post Apr 22 2010, 06:27 PM

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QUOTE(victor2212 @ Apr 22 2010, 05:49 PM)
Anybody wan armadillo v2? we need one more person.

@everdying chiahau say he can get for us, say pm him the details, but we still lack one person.
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his friend is where? in US?
and then what? he post it over here?
like that better i order using my friend's address in SG tongue.gif
TSEverdying
post Apr 22 2010, 07:38 PM

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QUOTE(victor2212 @ Apr 22 2010, 06:54 PM)
no he using credit card.

but we still lack one person.  sad.gif

means you can order?
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no, i get my friend to order.
most places usually wont ship if the credit card address is diff from the shipping address.

anyway, how many here are on the facebook fan page?
TSEverdying
post Apr 24 2010, 03:59 PM

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QUOTE(Razer|EviL @ Apr 23 2010, 03:48 PM)
Actually what is the most important factor when you buy Razer product? Price? Premiums? Convience?  Warranty support?
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they made ambidextrous mouses that i would use...but sadly not anymore...
TSEverdying
post Apr 24 2010, 09:45 PM

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QUOTE(Michaelbyz23 @ Apr 24 2010, 04:27 PM)
hmm, razer abyssus lo.. its ambi mouse too smile.gif
*
the design is weird.
its too small.
no side buttons.

so uhh no...
TSEverdying
post Apr 24 2010, 11:37 PM

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uhh nope.
i like diamondback / copperhead...and well now SS xai is a natural progression...
TSEverdying
post Apr 25 2010, 12:01 AM

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nah i dont bother with wireless mouse...too troublesome if going lan.
plus i dont see the need to use roccat when the xai performs well enough.
anyway, sensor-wise the kova isnt that great a mouse...and u dont get any firmware / driver updates with it...so basically its got no hope tongue.gif

and this should go to the gaming mouse thread biggrin.gif

This post has been edited by Everdying: Apr 25 2010, 12:01 AM
TSEverdying
post Apr 25 2010, 10:48 PM

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QUOTE(chingwooi @ Apr 25 2010, 10:10 PM)
Oh, I talked to him before, I need to talk to someone who's the direct rep from Razer.
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wat do u need? just ask here and see if it can be done tongue.gif
TSEverdying
post Apr 25 2010, 11:10 PM

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QUOTE(chingwooi @ Apr 25 2010, 11:08 PM)
Oh, I'm not happy with Razer Service coz they refuse my warranty claim bcoz I don't hv official receipt to show them as this Orochi is won on the tournament. However, I do have the complete box and everything. Why can't they just trace the warranty availability of the mouse via product code or serial number. They said they would need the receipt to prove whether the mouse still fall under the warranty period or not? But AFAIK the Razer Orochi was launched end of last year rite? So even if we took the first day of the product launching date as the date I bought the item, the item is still within the warranty period of 2 years what. I expect a better service from Razer man, this is so disappointing.
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the espgl rep couldnt solve the problem for u?
or did the espgl guy give some kinda excuse?

This post has been edited by Everdying: Apr 25 2010, 11:11 PM
TSEverdying
post Apr 25 2010, 11:59 PM

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QUOTE(chingwooi @ Apr 25 2010, 11:33 PM)
Yea, the espgl rep is kinda helpful altho kinda slow in reply. The rep said he asked the sponsored and the sponsored part doesn't want to issue the document, he said the sponsored part "claimed" that it's free so the warranty is not granted, but hey, the Razer rep I contacted gave me this statement "Razer would need some sort of validation that the unit was  purchased from an authorized vendor and falls in the warranty period  before we could issue a RMA", I don't see the reason why they have the reason to reject my claim. They never state on the Razer warranty policy on the website that promotional item the warranty is not covered either, so I feel that they're trying to reject my warranty merely because they don't want extra workload which is pretty unfair to me, the Orochi is not a cheap mouse also.
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well, do read the warranty properly.
QUOTE
http://warranty.razerzone.com/

1) What is a Valid Proof of Purchase?

For any Limited Warranty claim, a valid Proof of Purchase is required. A valid Proof of Purchase is defined as one of the following:
• A dated sales receipt from an authorized Razer Dealer or Reseller. The receipt must show the Product description and price.
• A dated official e-mail from an authorized on line Razer Dealer or Reseller confirming purchase and shipment of Product. The confirmation e-mail must show the Product description and price.

2) What if I don't have a Proof of Purchase?

If the Product was a gift we suggest you ask the giver to provide you with a receipt. You may also ask them if they could handle the Limited Warranty process for you if asking for the receipt is not appropriate.


i myself havent encountered any free products that have warranty regardless of what company its from.
TSEverdying
post Apr 26 2010, 12:15 AM

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QUOTE(chingwooi @ Apr 26 2010, 12:06 AM)
O, I must have missed that one. The statement is kinda vague. If the Product was a gift we suggest you ask the giver to provide you with a receipt. You may also ask them if they could handle the Limited Warranty process for you if asking for the receipt is not appropriate. So I don't get the warranty at all if they're lazy to handle the warranty.  doh.gif

i myself havent encountered any free products that have warranty regardless of what company its from.

Perhaps you should try Apple. With the serial number, you can claim it anywhere, regardless of where you get it from, including free gift.
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so basically if whoever u bought from cant provide a receipt, its abit hard getting warranty.
thats why also its better an authorized product and not something via parallel import or whatever, just to save some small amt of money and get headache later is not worth it.

and well i've been anti-apple for a long time ever since my linux days way back before CS was born tongue.gif
so yea i wouldnt know about apple or would even bother getting any apple products.
and the apple international warranty, well i heard of it, and thats what some sales ppl say so.
but someone i know in macasia doesnt seem to say its possible, and its not for all products unless they've changed their procedures recently.
TSEverdying
post Apr 26 2010, 12:36 AM

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QUOTE(chingwooi @ Apr 26 2010, 12:29 AM)
Thxs for the help man, I'm jus purely disappointed by their service, the whole purpose of showing them the receipt is to prove that

1) The unit is purchased from authorized seller. I reckon the company that sponsored espgl is of coz authorized seller, therefore the mouse is packed properly and fitted everything that's as said in the warranty policy.

2) The unit still falls under warranty period~ As I said b4, the orochi was launched end of last year, so it's of coz still under warranty period.

so in my perception if I can prove the unit is purchased from authorized seller, they should grant me the warranty, and instead of asking me to contact the sponsored part asking them to print a receipt or ask them to help me for the warranty process, they should b the one that hv done so since they're the one that appointed the authorized seller, I reckon they should know which company is the one that sponsored espgl. Am I being too foolish to believe these such simple things?
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from what i know, espgl did not purchase them...they were supplied directly by razer as gifts.
thats why espgl are still ur best bet in trying to get the problem resolved.

This post has been edited by Everdying: Apr 26 2010, 12:37 AM
TSEverdying
post Apr 26 2010, 12:54 AM

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QUOTE(chingwooi @ Apr 26 2010, 12:47 AM)
Haha, if what you're saying is true, then it's the Razer company itself that refused my warranty claimed, which further shows that they have no reasons whatsoever to reject my warranty claim, unless the Razer is not Razer?  hmm.gif  The reply I got from espgl rep (daryl heng) is as followed:

"I've talked to the person who sponsored the products and it is understood that all products sponsored will not be given any sort of warranty or certificate.

I hope you understand and i'm really sorry over the defect of the product."

Seems like now I've to confirm the supplier of the orochi first, but this daryl never get back to me after that msg, ignoring me to avoid trouble? Which is the reason why I'm asking here to obtain more info on how to contact them in a faster and easier way.
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as u have already read on the site, razer is not wrong in refusing the warranty claim as its clearly stated on the website what is covered.
and like daryl has also stated, sponsored products are not covered under warranty as they dont come with any receipt or proof of purchase.


TSEverdying
post Apr 26 2010, 01:25 AM

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QUOTE(chingwooi @ Apr 26 2010, 01:06 AM)
Oh, what I'm trying to point out is that if espgl got the stock directly from razer, then why on earth the razer rep asks me to go and ask espgl then sponsored part to print out document or receipt when they are the one that is supplying the mice to espgl? What sort off verification that they're asking for? Cert of participation of the tournament?

Quoted from Razer reply:

Any RMA request for a product won at a contest or provided as a promotional item should be directed back to the contest organizer.   Razer would need some sort of validation that the unit was  purchased from an authorized vendor and falls in the warranty period  before we could issue a RMA.    If you have any verification from the contest organizer that this product was new and in warranty we would take that into consideration as a proof of purchase. But we do need documentation to verify the product is eligible for warranty service.
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well looks like razer obviously are not going to dig thru and find out if they did give it to espgl or not.
so its up to espgl to provide the proper documentation / contract / whatever stating where they got it from etc.
and we're back at square 1 again...so time for u to push the espgl guys more.
if its sponsored properly, espgl should have a contract / form stating how many units of what was given etc...im guessing that is what u need tongue.gif

This post has been edited by Everdying: Apr 26 2010, 01:28 AM
TSEverdying
post Apr 26 2010, 04:03 PM

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QUOTE(hydrogen @ Apr 26 2010, 11:08 AM)
Many reviews i've read claim that the Imperator is way more comfortable than the Deathadder v1 and v2.
However, there still are a few people who prefer the Deathadder's feel.

The Imperator is rounder and "thicker" than the Deathadder.

Also, the Imperator has firmer clicks. Which I find very nice. The only downside is that there's no place to rest your
pinky, which will cause it to mash into your right hand's fourth finger.
Other than that, the Imperator is uber comfortable for me.

As for performance, Imperator is using 5600 dpi Laser, which is the same sensor as their flagship Mamba.
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yea imperator is somewhat more comfortable than DA to me.
tho if ur a full palm gripper, i would go for DA.

anyway, heres a pic i took comparing the side profiles of both.
basically DA is slightly taller, but imperator has a bigger butt.
Attached Image
TSEverdying
post Apr 26 2010, 05:28 PM

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QUOTE(Michaelbyz23 @ Apr 26 2010, 04:57 PM)
my opinion:

DAv1 > Mamba > Imperator > Abyssus
*
CH > DB > everything else biggrin.gif

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