hi guys,

I got my Byond installed nearly two weeks ago. New grey dish, decoder, card, hdmi cable. Subscribed to Sports initially, but later added Learning. The problem i facing is that the decoder freezes/hangs randomly while watching astro. Happens in variety of channels. First I thought may be its the heat, but still same if using air-cond and leaving the TV cabinet cover wide open. The freeze happens at random times as well, some times within 10 mins of starting Astro, sometimes after 1 hours. The LED on the decoder will also freeze, for example "C831" will be come "C" or "1" or "3". At times when I off and on the Astro decoder, it even hangs when booting, so the decoder will show "b" or "t", for example. The installer came and did update, and he stayed for 15 mins - no problem. But the problem recur again about 1 hour after he left. And still recurring daily, few times a day. I usually wait 5 or 10 mins before switching on the decoder again and the problem sometimes recurs.

TV is LCD 42" LGLF20.

Decoder to TV: HDMI
Decoder to Amp: Red/White cable and Coaxial(used during HD channels). Problem occurs even if use the red/white audio cable only (coax unplugged).
Software date 23 Dec 2009.

Anyone else having same problem?

This post has been edited by poobalanm: Jan 10 2010, 03:51 AM

Its confirm decoder problem. I took mine to the decoder service office in Puchong and changed it (installer said will came next day, but since the office near my house, i just hopped over and exchanged it). Took another 2-3 hours to allow for Astro card to be paired and activated with new decoder. Its working fine now.