Here my experience w assthrow.

2 Jan brought the Plasma Panasonic TV at 7.30pm
2 Jan 9.30pm rec the TV
3 Jan watch TV for 12 hours (on & off)
3 Jan register on-line for Beyond (10pm)
4 Jan rec call from CS
6 Jan rec call from installer at 1pm, asking me if can come at 1.30pm - tell them sori nobody in
7 Jan 5.00pm install.  Change the dish but didn't change the cable. Claim it the same type.

On the spot can watch HD

But can't watch HBO.
The installer take back control box, remote control and the RCA cable.  But leave behind the 20 meters cable.  Say belong to me.

B-yond deoder finally installed last evening after more than 3 weeks from registration.

Registered on 17 dec
T&c confirmation on 23 dec.

Installer is very helpful and I am very satisfied with his overall service.  Replaced my ODU dish with new 65cm dish and the old cabling.

All in, took him less than 30 mins to install. He commented that Signal reading at 244 is ver good.

All in my family is enjoying the programmes from the new decoder.

I'm watching 'Changelling' now HBO HD, DD5.1 improved alot (my Pioneer AVR)-nice sorround theatre sound!