The installer should have given you the 20 meter wire for future use if he did not install it for you. The wire was included in the package.

The installer have taken your coaxial cable.

Astro B.yond Campaign Terms & Conditions

This Campaign comes with a standard installation which includes:
a.Labour;
b.bare surface run cable with clips (includes 20m cable and F-connectors);
c.Transportation;
d. Basic connectivity to TV;
e. Activation of the Astro B.yond Box;
f. Demonstration on operations of the Astro B.yond Box and its features; and
g. 6 months installation workmanship warranty.

This post has been edited by dannychen: Jan 2 2010, 02:15 PM

Try to call CS day and night, everyday and I have tried this for 2 weeks and manage to get it done.

Let me try to answer to your question.
1) You may request the installer to install the new decoder -B.yond, new ODU, +new remote control, + new smart card + HDMI cable at your new house.
2) You may pay RM 80 to retain your old decoder only. Not your old ODU. So in short you may not have any ODU at your old house to connect to B.Yond even you may bring it from your new house.
3) You may pay another RM 80 (charge to your bill later) for your old smart card if you do not return it to your installer (yet you can use it at any decoder as it will be deemed lost and it will be disabled by Astro after your activation of your new B.Yond smart card.

Hope the above helps.

This post has been edited by dannychen: Jan 4 2010, 07:25 PM

Did you tried to called your installer on this? I think he may be able to help on this.

Astro B.yond Campaign Terms & Conditions

6.This Campaign comes with a standard installation which includes:
g.6 months installation workmanship warranty.

I just realized the Astro B.Yond page did not mention to subscribe over the phone at their hotline. They have removed it. Does it mean we can't subscribe B.Yond over the phone?

I suggest you to call "twice a day" instead of "twice a week". That what I did.

I did it twice a day and got it in two weeks. You did it twice a week and may get it in two months. Haha!

Out of pure curiosity, what if the B.Yond smart card spoilt or became unreadable or may be in future they need to change a different type of smart card for better function or security or etc. Do we need to change the whole decoder since it is tied up with our B.Yond decoder?

Subscribe to Astro from as low as RM37.95 per month*



*Offer Details:

•Astro decoder at only RM199 (to be paid to the authorized Astro installer upon completion of the installation)
•Get free standard installation worth RM100.
•Monthly subscription fees from as low as RM37.95 - depending on program packages chosen.
•Offer valid until 28th February 2010 at authorized Astro retailers and from authorized Astro sales staff.
•The Astro decoder must be installed & activated by or before 15th March 2010.
•This promotion is not valid in conjunction with other Astro promotions.
•The Astro decoder must remain active for a minimum period of 12 months from the date of activation at a minimum monthly subscription rate of RM37.95 per month failing which there will be a chargeback of RM500.
•Other terms & conditions apply - find out more information from any authorised Astro retailer or call 03-74919888 for more information & assistance.
This offer is valid until 28th February 2010

If I'm not mistaken, RM30 will be 2 years contract and RM199 will be 1 year contract only.

Anyway I'm on B.Yond at this moment.