Hi fellow Byonder, my byond set was installed on the 26th of Dec, good pq and all but the installer left a bitter taste in my mouth. Rude and cunning, he took both of my decoders and RM80.00 as well. When I enquired with Astro a few days later, they said no such thing, so they contacted the installer to refund my RM80, yet on the 31st, he gave my mom only the old decoder but refused to refund RM80, instead offered only RM60 if we really want to take cash.

I refused to succumbed to the scum and made numerous reports to Astro( still under investigation) and i just came back from Astro Ipoh, which they told me Astro KL got it wrong in the their T&C as my second decoder was under the 50% promotion campaign so I need to keep the decoder and have to pay RM80. I felt that they are siding witht he installer. I would like to ask fellow lyners, if any of you changed both decoders and need to pay RM80 ? Thanks

yeah, got screwed royally, luckily went to astro ipoh there enquired about the RM80, if not that fella sure profit a lot. Now lodged complaint against this installer, unethical pos!!!